Question 1

Can I choose where my room is in the building?

Accepted Answer

Yes, you can specify where you would like your room to be – from those which are still available – at the time you book.

Question 2

Can I make a group booking?

Accepted Answer

Yes. If you’d like to share with friends, you can find and select rooms in the same flat on our booking portal. Alternatively, please speak to a member of the site team and they will be happy to help you.

Question 3

Can I smoke in my room?

Accepted Answer

No, all iQ accommodation is non-smoking. You may smoke outside in designated smoking areas. Please do not smoke anywhere near other residents’ windows, as the unwelcome smell of smoke can drift into their rooms.

Question 4

Does iQ permit the use of drugs at its accommodation?

Accepted Answer

No, drugs are not permitted and prohibited items will be confiscated. The tenancy agreement gives iQ the right to confiscate substances, including ‘legal highs’ without the consent of the resident.

Question 5

Can I have overnight guests?

Accepted Answer

Yes. It's your home so you can have guests staying over occasionally, but we would ask you to respect your fellow residents and let your site team know. You are responsible for the behaviour of any guests you bring to your iQ site.

iQ Stephenson House