\r\nFor details on parking availability at your accommodation, refer to your property welcome guide. Locate your welcome guide here.
"}},{"@type":"Question","name":"Why is my credit no longer visible on my statement?","acceptedAnswer":{"@type":"Answer","text":"
If there's a credit on your account, it will no longer be displayed on your account statement. However, if you have an upcoming future instalment (within the next 10 days), any previously shown credit on your account has now been utilized to offset the upcoming instalment. This means that the rent will be deducted, with the amount being reduced by the credit on your account.
"}},{"@type":"Question","name":"What types of bank cards are accepted for payments on the Unite Students Website?","acceptedAnswer":{"@type":"Answer","text":"
Accepted bank cards for making payments on the Unite Students Website include Visa, Visa Electron, Mastercard, Maestro, and UnionPay.
"}},{"@type":"Question","name":"Which currencies can I use for making payments?","acceptedAnswer":{"@type":"Answer","text":"
Payments made via Visa, Visa Electron, Mastercard, or Maestro will be in GBP (£). \r\nFor Chinese students making payments via UnionPay credit or debit cards, payments will be displayed in GBP (£) during the payment process. However, the bank will deduct the amount in CNY or RMB (¥).
"}},{"@type":"Question","name":"Can I make payments using UnionPay?","acceptedAnswer":{"@type":"Answer","text":"
If you are an international customer and unable to pay by Direct Debit or CCRA (recurring card payment), it might be possible for you to pay via UnionPay through your online Customer Account or during your booking.
"}},{"@type":"Question","name":"What happens if I can't make a payment?","acceptedAnswer":{"@type":"Answer","text":"
Instalment due dates are outlined in your tenancy agreement, and by accepting the contract's terms and conditions, both the customer and guarantor are accepting responsibility for payment on the provided dates. If you cannot make a payment, please communicate with your property team. They can discuss your payment options and advise you on any potential implications based on the lateness of the payment.
"}},{"@type":"Question","name":"I can't process my payment on the website. What should I do?","acceptedAnswer":{"@type":"Answer","text":"
If your card payment is being rejected, we recommend contacting your bank first. If issues persist after contacting your bank, please get in touch with us.
"}},{"@type":"Question","name":"What is a charge?","acceptedAnswer":{"@type":"Answer","text":"
A charge is a payment request from us, covering rent, damage, key replacement, parking, or similar charges.
"}},{"@type":"Question","name":"I've locked myself out of my account. What should I do?","acceptedAnswer":{"@type":"Answer","text":"
If your account is locked due to multiple incorrect password attempts, contact us for assistance in unlocking it.
"}},{"@type":"Question","name":"How are rooms assigned?","acceptedAnswer":{"@type":"Answer","text":"
When you book through our website, you can choose your room type and contract length, but the allocation of your specific room is done randomly. If you have particular requests or preferences, please contact us directly.
"}},{"@type":"Question","name":"Can I extend my stay into the summer?","acceptedAnswer":{"@type":"Answer","text":"
If you wish to extend your stay into the summer, you can explore available properties on our summer booking page. Bookings for a minimum of 7 days can be made online for most properties, or you can reach out to us through the chat feature, and we'll assist you in finding the ideal room. \r\n \r\nIf you're considering an early arrival for the academic year, you can visit our Contact Us page to connect with us.
"}},{"@type":"Question","name":"What is the duration for which I can book my accommodation?","acceptedAnswer":{"@type":"Answer","text":"
We offer a range of booking options, including full-year stays, academic year stays, single semester stays, short-term stays, and summer stays for travel or early arrival. To explore these options, you can visit our summer booking page. Alternatively, start your search on our homepage.
"}},{"@type":"Question","name":"I need to inform you about a medical condition. How can I go about doing this?","acceptedAnswer":{"@type":"Answer","text":"
You can notify us about any medical condition that may impact your stay with us by sending an email to supportrequest@unitestudents.com. We will then connect you with your property team. \r\n
"}},{"@type":"Question","name":"Is it possible to inspect the property and the room before making a reservation? Interested in an in","acceptedAnswer":{"@type":"Answer","text":"
We have generated virtual tours for most of our properties. However, if you prefer an in-person tour, you can schedule this online for your selected property. To arrange an in-person viewing of the property and explore the available rooms, you can use our website to book a viewing. Simply locate the property you wish to view, click on the 'Book a viewing' button at the top of the page, and choose a date, property, and time slot. Log in to your account or register to receive confirmation of your viewing via email. \r\n
"}},{"@type":"Question","name":"Who is eligible to reserve a room?","acceptedAnswer":{"@type":"Answer","text":"
To make a room reservation with us, you must: \r\n \r\nBe a full-time student: \r\n \r\nAny university or college can inform you about your full-time student status. \r\n \r\nHave a guarantor: \r\n \r\nA guarantor, aged 25 or above, assumes joint financial responsibility for your tenancy. If you are unable to make payments, your guarantor is responsible for covering the costs. \r\n \r\nHave your card details ready: \r\n \r\nTo secure your booking, we will need your card details for rent instalments or any upfront payments. \r\n \r\nChoose your room: \r\n \r\nOur properties offer a variety of room options. Whether you prefer a private flat or sharing with others, the choice is yours.
"}},{"@type":"Question","name":"What is the procedure for damages?","acceptedAnswer":{"@type":"Answer","text":"
For items that are damaged or misused, we may need to repair or replace them, and charges may apply. We reserve the right to charge you for such damages, ensuring the cost to you is no more than what it costs us. If replacement items or external contractors incur charges after your checkout, we will notify you via email about the applied charges. \r\n \r\nFor more details on our damage charges, refer to our information on damage charges here. \r\n
"}},{"@type":"Question","name":"My visa application has been rejected. Can I cancel my booking?","acceptedAnswer":{"@type":"Answer","text":"
If your visa application is declined, we will cancel your booking without any charges. Additional details can be found here.
"}},{"@type":"Question","name":"Can I terminate my reservation?","acceptedAnswer":{"@type":"Answer","text":"
If you wish to cancel your reservation, it is possible, but you might still be responsible for paying your rent if you have completed the booking and are outside the cooling-off period. For more details, you can refer to our cancellation policy here. \r\n \r\nWe understand that the process of applying for a university place or a visa can be stressful. That's why if you do not achieve the required results or your visa application is rejected, we will cancel your booking at no cost, providing you with peace of mind. Learn more about this here. \r\n \r\nSubmit a cancellation request: \r\n \r\nThis cancellation request applies to customers who have not yet checked in. If you have already checked in, please contact your property manager. If you have already checked into your room and want to cancel or modify your booking, please get in touch with your property reception team, who will be happy to guide you through the next steps.
"}},{"@type":"Question","name":"Who can book a room?","acceptedAnswer":{"@type":"Answer","text":"
If you wish to reserve a room with us, you need to: \r\n \r\nBe a full-time student \r\nAny full-time student can reside with Unite Students; your University or College can inform you if you are considered a full-time student. \r\nHave a guarantor - a guarantor is someone over the age of 25 who shares financial responsibility for your tenancy. If you are unable to make payments, it is your guarantor's responsibility to do so. \r\nHave your card details at the ready - to make a reservation with us, we will need your card details to set up your rent instalments or for any upfront payments. \r\nSelect your room - we offer a variety of rooms across our properties. Whether you prefer a private flat or want to share one, the choice is yours.
"}},{"@type":"Question","name":"What is a guarantor and why do I need one?","acceptedAnswer":{"@type":"Answer","text":"
A guarantor is an individual over the age of 25 who shares financial responsibility for your tenancy. If, for any reason, you are unable to settle an amount owed to Unite Students, it becomes the responsibility of your guarantor to make the payment.
"}},{"@type":"Question","name":"Can I bring my pet with me?","acceptedAnswer":{"@type":"Answer","text":"
No, regrettably, pets are not permitted.
"}},{"@type":"Question","name":"If I require a guide dog or working dog for assistance, what should I do?","acceptedAnswer":{"@type":"Answer","text":"
Please contact us to discuss the available options.
"}},{"@type":"Question","name":"Can I sublet my room to someone else?","acceptedAnswer":{"@type":"Answer","text":"
No, subletting your room is not permitted.
"}},{"@type":"Question","name":"If I want to terminate my contract early, what should I do?","acceptedAnswer":{"@type":"Answer","text":"
To end your contract prematurely, you must find a replacement tenant. Once you've identified one, provide us with their details, enabling us to release you from your contract and establish a new tenancy agreement for them.
"}},{"@type":"Question","name":"How do I accept my tenancy agreement?","acceptedAnswer":{"@type":"Answer","text":"
Upon booking your room, you will receive an email titled 'Booking Offer Confirmation' and Acceptance. In this email, find a link to 'View' your agreement. Follow the link, log in with your email and password, or activate an account if needed. The 'Accepting your Agreement' page contains booking details, payment information, and Terms and Conditions. Read your agreement, tick to confirm understanding, enter your password, and click on the accept tenancy button.
"}},{"@type":"Question","name":"Is it necessary to read the tenancy document?","acceptedAnswer":{"@type":"Answer","text":"
Yes, it is crucial to understand the terms. If anything is unclear, contact us. Accepting the agreement means entering a contract. Changing or cancelling the tenancy later is subject to our cancellation policy.
"}},{"@type":"Question","name":"What do tenant and guarantor details mean in my tenancy agreement?","acceptedAnswer":{"@type":"Answer","text":"
What do tenant and guarantor details mean in my tenancy agreement?
"}},{"@type":"Question","name":"What are the accommodation details in my tenancy agreement?","acceptedAnswer":{"@type":"Answer","text":"
It includes the address and block/flat/room number of your residence
"}},{"@type":"Question","name":"What is a tenancy period?","acceptedAnswer":{"@type":"Answer","text":"
It is the agreed period of your tenancy, from the move-in date to the move-out date. This period is unchangeable once the agreement is signed.
"}},{"@type":"Question","name":"What are special conditions?","acceptedAnswer":{"@type":"Answer","text":"
Any conditions beyond the standard tenancy agreement applicable to your booking.
"}},{"@type":"Question","name":"What type of rooms are available in The Bakery of Cardiff?","acceptedAnswer":{"@type":"Answer","text":"
The Bakery offers a variety of modern and well-furnished en-suite rooms (private bathroom, shared kitchen) and studio rooms (private bathroom, kitchen, and study space). These options are ideal for both social and independent living preferences.
\r\n\r\n
"}},{"@type":"Question","name":"Where is The Bakery located and how close is it to Cardiff universities?","acceptedAnswer":{"@type":"Answer","text":"
The Bakery is located on Pendyris Street, Cardiff, just a 20-minute walk from Cardiff University, University of Wales, and the Royal Welsh College of Music and Drama. It’s also easily accessible to the University of South Wales (1.8 miles away) and Cardiff Metropolitan University’s Llandaff and Heath Park campuses.
\r\n\r\n
"}},{"@type":"Question","name":"What amenities are included at The Bakery of Cardiff?","acceptedAnswer":{"@type":"Answer","text":"
The Bakery in Cardiff offers fully furnished en-suite and studio rooms, each with a study space and central heating. Additional amenities include shared or private kitchens, a common lounge with TV and seating, and secure entry, all located close to key bus and train links.
\r\n\r\n
"}},{"@type":"Question","name":"What is the refund policy at The Bakery?","acceptedAnswer":{"@type":"Answer","text":"
You’re entitled to a full refund if you cancel within the 7?day cooling-off period after booking and before key collection. After that, a refund is only possible if you secure a replacement tenant, your university offer is withdrawn (“No Place No Pay”), or your visa or ATAS certificate is refused (eligibility extends up to 31st August).
\r\n\r\n
"}},{"@type":"Question","name":"How do I book a room or inquire about availability at The Bakery?","acceptedAnswer":{"@type":"Answer","text":"
You can book a room by paying a £250 booking fee (adjustable against rent) via debit/credit card or bank transfer. For inquiries, contact the property directly or use verified housing platforms.
\r\n\r\n
"}},{"@type":"Question","name":"What is the cancellation policy for bookings at The Bakery?","acceptedAnswer":{"@type":"Answer","text":"
The Bakery offers a 7-day cooling-off period for a full refund after booking. After this, cancellation is only possible under the "No Place No Pay," "No Visa No Pay," or "No ATAS No Pay" policies (valid until 31st August), or if you find a replacement tenant—though a £50 fee applies if you’ve already moved in.
\r\n\r\n
"}},{"@type":"Question","name":"What is included in the rent at The Bakery?","acceptedAnswer":{"@type":"Answer","text":"The rent at The Bakery includes all utility bills (electricity, water, heating), furnishings, access to communal facilities, and a secure entry system."}},{"@type":"Question","name":"Is parking available at The Bakery?","acceptedAnswer":{"@type":"Answer","text":"Parking is not available at this student accommodation."}},{"@type":"Question","name":"Does The Bakery in Cardiff provide short-term student housings?","acceptedAnswer":{"@type":"Answer","text":"This student accommodation offers only long term stays."}},{"@type":"Question","name":"How safe is it to live at The Bakery in Cardiff?","acceptedAnswer":{"@type":"Answer","text":"The property offers a secure living environment with controlled entry and a central location near public transport, ensuring student safety and convenience."}},{"@type":"Question","name":"What are the nearest public facilities available for students at The Bakery?","acceptedAnswer":{"@type":"Answer","text":"The Bakery is well-connected with Fitzhamon Embankment bus stop just 0.1 miles away and Cardiff Central train station only a 7-minute walk. It’s also close to Grangetown Station, multiple bus stops, shopping areas, restaurants, and Cardiff City Centre."}},{"@type":"Question","name":"Is a Guarantor required to book a room at The Bakery?","acceptedAnswer":{"@type":"Answer","text":"Yes, an international guarantor is required to secure the booking."}},{"@type":"Question","name":"What payment options are available to book a room at The Bakery?","acceptedAnswer":{"@type":"Answer","text":"At The Bakery, you can pay using a debit or credit card, or via bank transfer. Payment can be made in full upfront or through 2 or 4 instalments, depending on your preference."}},{"@type":"Question","name":"Does the property have \"No Visa, No Pay\" policy?","acceptedAnswer":{"@type":"Answer","text":"Yes, if your visa application is rejected and you submit proof within 7 days of receiving the refusal, the booking will be cancelled and your payment refunded."}},{"@type":"Question","name":"Does the property have \"No University, No Pay\" policy?","acceptedAnswer":{"@type":"Answer","text":"Yes, applicable to first-year undergraduate students. If you fail to meet entry criteria or go to another university through UCAS Adjustment, your booking can be cancelled with valid proof."}},{"@type":"Question","name":"Can I get a room tour before booking?","acceptedAnswer":{"@type":"Answer","text":"Yes, students can request a room tour or virtual viewing."}},{"@type":"Question","name":"What are the transport links like from The Bakery?","acceptedAnswer":{"@type":"Answer","text":"The Bakery offers excellent transport links with multiple bus stops along Pendyris Street within a 0.1-mile radius and Cardiff Central station just a 7-minute walk away. It provides quick and easy access to city areas and major UK cities like Bristol and London."}},{"@type":"Question","name":"Are there any cultural attractions near The Bakery?","acceptedAnswer":{"@type":"Answer","text":"Yes ?The Bakery is surrounded by a wealth of cultural attractions including Cardiff Castle, Cardiff Bay, Techniquest, and the Cardiff International White Water Centre. Museums, parks, and shopping centres are also just a short walk away."}},{"@type":"Question","name":"How close are grocery stores and shopping centres near The Bakery?","acceptedAnswer":{"@type":"Answer","text":"The property is close to Cardiff City Centre and several local shops and supermarkets, with access to daily essentials within walking distance."}},{"@type":"Question","name":"Are utility bills included in the rent of The Bakery?","acceptedAnswer":{"@type":"Answer","text":"Yes, rent is all-inclusive, covering electricity, water, heating, and other utilities."}},{"@type":"Question","name":"Are pets allowed in The Bakery of Cardiff?","acceptedAnswer":{"@type":"Answer","text":"No, pets are not allowed at this student accommodation."}},{"@type":"Question","name":"Are there laundry facilities available in The Bakery?","acceptedAnswer":{"@type":"Answer","text":"There are no on-site laundry facilities at The Bakery. Students can use nearby laundrettes located within walking distance of the property."}}]}
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The Bakery is a student accommodation in Cardiff located on Pendyris Street as a brand-new residential complex. It consists of a mix of studio and en-suite rooms, all furnished with modern amenities to ensure a pleasant stay. This student housing in Cardiff is ideal for students with its convenient location, close to top universities and excellent transport links.
Location:
Situated on Pendyris Street, The Bakery student accommodation is within walking distance of the University of Wales and Cardiff University, both of which can be reached in just 20 minutes on foot. The Royal Welsh College of Music and Drama is also less than a 20-minute walk away. The property is conveniently located near the Fitzhamon Embankment bus stop, allowing easy access to the bustling St Mary's Street and Queen Street in just 20 minutes by bus. Additionally, the Cardiff Central train station is only a 7-minute walk away, providing connections to other major cities in the UK.
Features:
The Bakery offers a range of facilities to enhance the student living experience. The en-suite rooms provide personal bathrooms, while the shared kitchen areas are fully equipped with appliances. The en-suite rooms are perfect for those who enjoy socializing, while those seeking privacy can opt for the well-designed studio rooms, which feature a fitted kitchen, private bathroom, and study space. The property also boasts an exciting common area with a TV and comfortable seating.
Rooms:
The Bakery offers diverse living options to cater to different preferences. For those seeking a balance between privacy and shared facilities, the en-suite rooms provide personal bathrooms while sharing kitchen areas with fellow residents, promoting social interactions. On the other hand, students desiring a more independent living experience can opt for the studio rooms, which come equipped with fitted kitchens, private bathrooms, and dedicated study spaces, providing a conducive environment for focused learning.
Key Locations:
Universities
Miles
Transportation
Miles
Places Of Interest
Miles
Cardiff University - Cathays Park Campus
1.1
Grangetown Train Station
0.4
Cardiff Bay
0.9
Cardiff Metropolitan University - Llandaff Campus
3.2
Various Bus Stops along Pendyris Street and surrounding areas
Within 0.1 mile radius
Techniquest - Science Discovery Centre
1.0
University of South Wales - Cardiff Campus
1.8
Cardiff Central Train Station
1.2
Cardiff International White Water
1.1
University of Wales Trinity Saint David - Cardiff Campus
UniAcco offers 24*7 support in resolving all your housing-related queries, offering peace of mind.
Need custom dates, duration and preferences, want to check availability or need more details?
Enquire now
Room Options
En-Suite, Premium Range 1
Private Room (15.0 Sqm.) • Private Bath
Study desk and chair
Underbed Storage
Wardrobe
Wheel Chair Accessible
Stay 44 weekMove in 2025-09-12Advance Rent £250Rent £167 / week
Looking for different dates?
Classic Ensuite
Private Room • Private Bath
Stay 25 weekMove in 2025-02-01Advance Rent £250Rent £124 / week
Looking for different dates?
Facilities in The Bakery
Apartment
Trash System
Fridge
WiFi
Heating
Sofa
Utility Bills Included
Electric Stove
Microwave
Community
24x7 Dedicated Support
CCTV
Social Events
Communal Relaxing & Study Area
Bike Storage
Contents Insurance
Laundry Room
Electronic Key Fob Entry System
Explore Beyond The Bakery
Caerdydd Canolog Cardiff Central
6 mins walk
Grangetown
15 mins walk
Wood Street JQ
5 mins walk
O'Grady Helen
7 mins walk
Central Station JN
10 mins walk
Show More >
Nearby Locations
Bar: The Dead Canary, Lab 22
Entertainment: Wales Millennium Centre, New Theatre
Restaurant: The Potted Pig, Heaneys
Shopping Centre: St David's Dewi Sant, Capitol Shopping Centre
Supermarket: Tesco Express, Sainsbury's Local
Location & Maps
Pendyris Street, Cardiff, CF11 6YY
4
5 Reviews for The Bakery
Neighbourhood
4.0
Maintenance
3.2
Amenities
4.4
Security
4.2
Value of Services
3.8
5
Pruthwiraj Panigrahi
Best thing is the location.What else is good is the staff, really kind and helpful. Laundry is a bit expensive
4
Location
Value of Service
Arthur Nindaba
cheapest student accommodation in Cardiff. Good rooms Should have more social spaces
Payments
Booking Fee: £250 to confirm your booking (Adjustable in your rent). Instalment plan: 2, 4, installments, or make a full payment. Guarantor: International Guarantor required. Mode of Payment: Debit/credit card, Bank transfer.
House Policies
Cancellation Policy
Cooling Off Period
1. Unless you have already collected the keys to the accommodation, you may cancel your booking by writing or completing our Cancellation Form, at any time during the 7 days after Property send you an e-mail confirming your booking is complete (the “7 Day Cooling-Off Period”). If your Tenancy is for a room in Wales, please contact us directly as a different cooling off period may apply. If you do that, you will not be charged and Property will return your deposit or any Advance Rent Payments you have made.
2. Once the 7 Day Cooling-Off-Period has expired, you will have to pay all amounts due under your Tenancy Agreement unless a replacement Tenant is found for your Room in accordance with this policy, or you enter a new Tenancy with Property Manager. To be considered a replacement Tenant, the individual would need to be a student who is eligible to book a Property Manager room in the usual way.
Replacement Tenants – Before your Tenancy Start Date has occurred
3. If you have proposed a replacement Tenant prior to your Tenancy Start Date, Property Manager has complete discretion as to whether it:
a. accepts the proposed replacement Tenant and enters into a Tenancy Agreement with them;
b. places the room back on general sale; or
c. allocates the room to an alternative student on a waiting list to enter into a Tenancy Agreement.
Property will release you from your Tenancy Agreement on the date seven days after any of the above has occurred.
Replacement Tenants – After your Tenancy Start Date has occurred
4. If a replacement Tenant is found for your Room after your Tenancy Start Date, Property will release you from your Tenancy Agreement from the start date of the replacement Tenant's new Tenancy Agreement. If you have occupied the Room prior to this, you will be charged £50.00 to cover our costs of preparing the Room for the replacement Tenant.
No Place No Pay – applicable to 1st year students only.
5. If you are a prospective first year undergraduate student and your offer of a place at your preferred University/Higher Education Institution is withdrawn by the University/Higher Education Institution as a result of you not achieving their required entry grades, you may be eligible to be released from your Tenancy Agreement. You may also be eligible to be released from the Tenancy Agreement if you are a prospective first year undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply us with a copy of:
d. a written rejection letter from your chosen university/college or UCAS or a screen shot of your UCAS status which confirms that the required results were not achieved; or
e. a copy of the proof of acceptance of your new university by UCAS adjustment.
6. These document(s) must be received by us within 7 calendar days from the date your results are published. Please complete our Cancellation Form with your documents. On receipt of the required documentation, it will be verified and, provided Property are satisfied, Property will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full.
International Cancellation Policy:-
These additional cancellation provisions apply for any individual making a booking outside of the United Kingdom.
Cooling Off Period – the provisions for the Cooling Off Period set out in the main Cancellation Policy shall apply;
After the Cooling Off Period - Once the Cooling Off Period has expired the Tenant remains liable for the rent for the whole length of the tenancy unless they want to cancel with one of these 3 conditions:
No Place No Pay: the provisions for No Place No Pay set out in the main Cancellation Policy shall apply, save that this option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
No Visa No Pay:if the student doesn’t get their visa to come and study in the UK, the student must send us the visa application rejection letter within 7 days of receiving it. On receipt of the required documentation, it will be verified and, provided Property are satisfied, Property will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full. This option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
No ATAS certificate, No Pay: Some international students coming to the UK to study in very specific fields need to apply for an ATAS certificate. (Academic Technology Approval Scheme). If a student’s ATAS certificate application is rejected the student must send us the ATAS certificate application rejection letter within 7 days of receiving it. On receipt of the required documentation, it will be verified and, provided Property are satisfied, Property will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full. This option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
The cancellation requests along with the proof documents must be sent by the student, from the email address they have registered their account with Property Manager and must be sent.
If an agent is involved the evidence must be sent to the agent and then forwarded via mail.
Replacement Tenants – Before your Tenancy Start Date has occurred
If you have proposed a replacement Tenant prior to your Tenancy Start Date, Property Manager has complete discretion as to whether it:
a. accepts the proposed replacement Tenant and enters into a Tenancy Agreement with them;
b. places the room back on general sale; or
c. allocates the room it to an alternative student on a waiting list to enter into a Tenancy Agreement.
Property will release you from your Tenancy Agreement on the date seven days after any of the above has occurred.
The student remains liable for the rent unless they find a replacement Tenant.
Cancellation Policy!
If a student wishes to cancel, has changed their plans, or was not accepted, they must send an email so the Property Manager can update the booking to an Early Leave Request or terminate it, depending on the situation.
Frequent Asked Question (FAQ's)
Is it possible to prolong my tenancy?
Certainly, if your current room is still vacant, we would be delighted to extend your stay. Kindly get in touch with us, we will be pleased to facilitate this arrangement for you.
Is there parking provided at my accommodation, and what is the associated cost?
Parking is available at some of our properties, and students can reserve spaces on a first-come-first-served basis. The parking fee varies depending on the property.
For details on parking availability at your accommodation, refer to your property welcome guide. Locate your welcome guide here.
Why is my credit no longer visible on my statement?
If there's a credit on your account, it will no longer be displayed on your account statement. However, if you have an upcoming future instalment (within the next 10 days), any previously shown credit on your account has now been utilized to offset the upcoming instalment. This means that the rent will be deducted, with the amount being reduced by the credit on your account.
What types of bank cards are accepted for payments on the Unite Students Website?
Accepted bank cards for making payments on the Unite Students Website include Visa, Visa Electron, Mastercard, Maestro, and UnionPay.
Which currencies can I use for making payments?
Payments made via Visa, Visa Electron, Mastercard, or Maestro will be in GBP (£).
For Chinese students making payments via UnionPay credit or debit cards, payments will be displayed in GBP (£) during the payment process. However, the bank will deduct the amount in CNY or RMB (¥).
Can I make payments using UnionPay?
If you are an international customer and unable to pay by Direct Debit or CCRA (recurring card payment), it might be possible for you to pay via UnionPay through your online Customer Account or during your booking.
What happens if I can't make a payment?
Instalment due dates are outlined in your tenancy agreement, and by accepting the contract's terms and conditions, both the customer and guarantor are accepting responsibility for payment on the provided dates. If you cannot make a payment, please communicate with your property team. They can discuss your payment options and advise you on any potential implications based on the lateness of the payment.