Pablo Fanque House Verified

Booking Deposit:- You need to pay an advance rent payment (£100 to £300) at the time of booking.(Adjustable in rent)
Installment Plan: For our sites in England, if you have a guarantor then you can pay in instalments in September, January and April. The 1st payment will be due before your licence starts, depending on the location, it can be 12 days to 1 month prior to the tenancy start date. If the 1st instalment of your Student Loan is paid after this date then we can accept a payment of 4 weeks rent 1 week before you move in, with the balance paid when you receive your loan.
Guarantor: UK and International guarantors accepted.
Mode of Payment: Debit and Credit Card, bank transfer, online portal.

Cancellation Policy :-
Once you have paid your Advance Rent and you have been allocated a room, then should you decide to cancel then the amount equal to the lesser of 
(i) the Advance Rent and 
(ii) the amount equivalent to one week’s Licence Fee is non-refundable. If you have paid the Advance Rent and the licence agreement has been accepted by both parties then you will be held to the terms of the licence until a replacement licensee is found.

For 2026/27 academic year bookings, if you meet any of the conditions below, you will be able to cancel your booking and receive a full refund of your Advance Rent and any paid rent payments,
No Visa No Pay: if you don't get your visa to come and study in the UK, you must send us the visa application rejection letter within 48 hours of receiving it. This policy is valid until 1 September 2026.
Please send your request and the supporting official documents to the respective schemes email. Should you fail to provide the necessary information within 48 hours, the amount equal to the lesser of (i) the Advance Rent and (ii) the amount equivalent to one week’s Licence Fee will be retained as a cancellation fee.

For 2026/27 academic year bookings, if you meet any of the conditions below, you will be able to cancel your booking and receive a full refund of your Advance Rent and any paid rent payments,
No Place No Pay: if you fail to gain the required qualifications and are not accepted into the University, you need to send us the university rejection letter, or proof that the exam results don’t meet the requirements of the university. You must send us the proof documents within 48 hours of receiving them. This policy is valid until 1 September 2026.
Please send your request and the supporting official documents to the respective schemes email. Should you fail to provide the necessary information within 48 hours, the amount equal to the lesser of (i) the Advance Rent and (ii) the amount equivalent to one week’s Licence Fee will be retained as a cancellation fee.