\r\nFor details on parking availability at your accommodation, refer to your property welcome guide. Locate your welcome guide here.
"}},{"@type":"Question","name":"Why is my credit no longer visible on my statement?","acceptedAnswer":{"@type":"Answer","text":"
If there's a credit on your account, it will no longer be displayed on your account statement. However, if you have an upcoming future instalment (within the next 10 days), any previously shown credit on your account has now been utilized to offset the upcoming instalment. This means that the rent will be deducted, with the amount being reduced by the credit on your account.
"}},{"@type":"Question","name":"What types of bank cards are accepted for payments on the Unite Students Website?","acceptedAnswer":{"@type":"Answer","text":"
Accepted bank cards for making payments on the Unite Students Website include Visa, Visa Electron, Mastercard, Maestro, and UnionPay.
"}},{"@type":"Question","name":"Which currencies can I use for making payments?","acceptedAnswer":{"@type":"Answer","text":"
Payments made via Visa, Visa Electron, Mastercard, or Maestro will be in GBP (£). \r\nFor Chinese students making payments via UnionPay credit or debit cards, payments will be displayed in GBP (£) during the payment process. However, the bank will deduct the amount in CNY or RMB (¥).
"}},{"@type":"Question","name":"Can I make payments using UnionPay?","acceptedAnswer":{"@type":"Answer","text":"
If you are an international customer and unable to pay by Direct Debit or CCRA (recurring card payment), it might be possible for you to pay via UnionPay through your online Customer Account or during your booking.
"}},{"@type":"Question","name":"What happens if I can't make a payment?","acceptedAnswer":{"@type":"Answer","text":"
Instalment due dates are outlined in your tenancy agreement, and by accepting the contract's terms and conditions, both the customer and guarantor are accepting responsibility for payment on the provided dates. If you cannot make a payment, please communicate with your property team. They can discuss your payment options and advise you on any potential implications based on the lateness of the payment.
"}},{"@type":"Question","name":"I can't process my payment on the website. What should I do?","acceptedAnswer":{"@type":"Answer","text":"
If your card payment is being rejected, we recommend contacting your bank first. If issues persist after contacting your bank, please get in touch with us.
"}},{"@type":"Question","name":"What is a charge?","acceptedAnswer":{"@type":"Answer","text":"
A charge is a payment request from us, covering rent, damage, key replacement, parking, or similar charges.
"}},{"@type":"Question","name":"I've locked myself out of my account. What should I do?","acceptedAnswer":{"@type":"Answer","text":"
If your account is locked due to multiple incorrect password attempts, contact us for assistance in unlocking it.
"}},{"@type":"Question","name":"How are rooms assigned?","acceptedAnswer":{"@type":"Answer","text":"
When you book through our website, you can choose your room type and contract length, but the allocation of your specific room is done randomly. If you have particular requests or preferences, please contact us directly.
"}},{"@type":"Question","name":"Can I extend my stay into the summer?","acceptedAnswer":{"@type":"Answer","text":"
If you wish to extend your stay into the summer, you can explore available properties on our summer booking page. Bookings for a minimum of 7 days can be made online for most properties, or you can reach out to us through the chat feature, and we'll assist you in finding the ideal room. \r\n \r\nIf you're considering an early arrival for the academic year, you can visit our Contact Us page to connect with us.
"}},{"@type":"Question","name":"What is the duration for which I can book my accommodation?","acceptedAnswer":{"@type":"Answer","text":"
We offer a range of booking options, including full-year stays, academic year stays, single semester stays, short-term stays, and summer stays for travel or early arrival. To explore these options, you can visit our summer booking page. Alternatively, start your search on our homepage.
"}},{"@type":"Question","name":"I need to inform you about a medical condition. How can I go about doing this?","acceptedAnswer":{"@type":"Answer","text":"
You can notify us about any medical condition that may impact your stay with us by sending an email to supportrequest@unitestudents.com. We will then connect you with your property team. \r\n
"}},{"@type":"Question","name":"Is it possible to inspect the property and the room before making a reservation? Interested in an in","acceptedAnswer":{"@type":"Answer","text":"
We have generated virtual tours for most of our properties. However, if you prefer an in-person tour, you can schedule this online for your selected property. To arrange an in-person viewing of the property and explore the available rooms, you can use our website to book a viewing. Simply locate the property you wish to view, click on the 'Book a viewing' button at the top of the page, and choose a date, property, and time slot. Log in to your account or register to receive confirmation of your viewing via email. \r\n
"}},{"@type":"Question","name":"Who is eligible to reserve a room?","acceptedAnswer":{"@type":"Answer","text":"
To make a room reservation with us, you must: \r\n \r\nBe a full-time student: \r\n \r\nAny university or college can inform you about your full-time student status. \r\n \r\nHave a guarantor: \r\n \r\nA guarantor, aged 25 or above, assumes joint financial responsibility for your tenancy. If you are unable to make payments, your guarantor is responsible for covering the costs. \r\n \r\nHave your card details ready: \r\n \r\nTo secure your booking, we will need your card details for rent instalments or any upfront payments. \r\n \r\nChoose your room: \r\n \r\nOur properties offer a variety of room options. Whether you prefer a private flat or sharing with others, the choice is yours.
"}},{"@type":"Question","name":"What is the procedure for damages?","acceptedAnswer":{"@type":"Answer","text":"
For items that are damaged or misused, we may need to repair or replace them, and charges may apply. We reserve the right to charge you for such damages, ensuring the cost to you is no more than what it costs us. If replacement items or external contractors incur charges after your checkout, we will notify you via email about the applied charges. \r\n \r\nFor more details on our damage charges, refer to our information on damage charges here. \r\n
"}},{"@type":"Question","name":"My visa application has been rejected. Can I cancel my booking?","acceptedAnswer":{"@type":"Answer","text":"
If your visa application is declined, we will cancel your booking without any charges. Additional details can be found here.
"}},{"@type":"Question","name":"Can I terminate my reservation?","acceptedAnswer":{"@type":"Answer","text":"
If you wish to cancel your reservation, it is possible, but you might still be responsible for paying your rent if you have completed the booking and are outside the cooling-off period. For more details, you can refer to our cancellation policy here. \r\n \r\nWe understand that the process of applying for a university place or a visa can be stressful. That's why if you do not achieve the required results or your visa application is rejected, we will cancel your booking at no cost, providing you with peace of mind. Learn more about this here. \r\n \r\nSubmit a cancellation request: \r\n \r\nThis cancellation request applies to customers who have not yet checked in. If you have already checked in, please contact your property manager. If you have already checked into your room and want to cancel or modify your booking, please get in touch with your property reception team, who will be happy to guide you through the next steps.
"}},{"@type":"Question","name":"Who can book a room?","acceptedAnswer":{"@type":"Answer","text":"
If you wish to reserve a room with us, you need to: \r\n \r\nBe a full-time student \r\nAny full-time student can reside with Unite Students; your University or College can inform you if you are considered a full-time student. \r\nHave a guarantor - a guarantor is someone over the age of 25 who shares financial responsibility for your tenancy. If you are unable to make payments, it is your guarantor's responsibility to do so. \r\nHave your card details at the ready - to make a reservation with us, we will need your card details to set up your rent instalments or for any upfront payments. \r\nSelect your room - we offer a variety of rooms across our properties. Whether you prefer a private flat or want to share one, the choice is yours.
"}},{"@type":"Question","name":"What is a guarantor and why do I need one?","acceptedAnswer":{"@type":"Answer","text":"
A guarantor is an individual over the age of 25 who shares financial responsibility for your tenancy. If, for any reason, you are unable to settle an amount owed to Unite Students, it becomes the responsibility of your guarantor to make the payment.
"}},{"@type":"Question","name":"Can I bring my pet with me?","acceptedAnswer":{"@type":"Answer","text":"
No, regrettably, pets are not permitted.
"}},{"@type":"Question","name":"If I require a guide dog or working dog for assistance, what should I do?","acceptedAnswer":{"@type":"Answer","text":"
Please contact us to discuss the available options.
"}},{"@type":"Question","name":"Can I sublet my room to someone else?","acceptedAnswer":{"@type":"Answer","text":"
No, subletting your room is not permitted.
"}},{"@type":"Question","name":"If I want to terminate my contract early, what should I do?","acceptedAnswer":{"@type":"Answer","text":"
To end your contract prematurely, you must find a replacement tenant. Once you've identified one, provide us with their details, enabling us to release you from your contract and establish a new tenancy agreement for them.
"}},{"@type":"Question","name":"How do I accept my tenancy agreement?","acceptedAnswer":{"@type":"Answer","text":"
Upon booking your room, you will receive an email titled 'Booking Offer Confirmation' and Acceptance. In this email, find a link to 'View' your agreement. Follow the link, log in with your email and password, or activate an account if needed. The 'Accepting your Agreement' page contains booking details, payment information, and Terms and Conditions. Read your agreement, tick to confirm understanding, enter your password, and click on the accept tenancy button.
"}},{"@type":"Question","name":"Is it necessary to read the tenancy document?","acceptedAnswer":{"@type":"Answer","text":"
Yes, it is crucial to understand the terms. If anything is unclear, contact us. Accepting the agreement means entering a contract. Changing or cancelling the tenancy later is subject to our cancellation policy.
"}},{"@type":"Question","name":"What do tenant and guarantor details mean in my tenancy agreement?","acceptedAnswer":{"@type":"Answer","text":"
What do tenant and guarantor details mean in my tenancy agreement?
"}},{"@type":"Question","name":"What are the accommodation details in my tenancy agreement?","acceptedAnswer":{"@type":"Answer","text":"
It includes the address and block/flat/room number of your residence
"}},{"@type":"Question","name":"What is a tenancy period?","acceptedAnswer":{"@type":"Answer","text":"
It is the agreed period of your tenancy, from the move-in date to the move-out date. This period is unchangeable once the agreement is signed.
"}},{"@type":"Question","name":"What are special conditions?","acceptedAnswer":{"@type":"Answer","text":"
Any conditions beyond the standard tenancy agreement applicable to your booking.
"}},{"@type":"Question","name":"Is a Guarantor required to book a room?","acceptedAnswer":{"@type":"Answer","text":"
For Horizon Heights, an international guarantor is required.
"}},{"@type":"Question","name":"Instalment Plan - What are the payment plans available?","acceptedAnswer":{"@type":"Answer","text":"
Horizon Heights has no payment plans and needs to be paid the full amount
"}},{"@type":"Question","name":"Does the property have No Visa No Pay policy?","acceptedAnswer":{"@type":"Answer","text":"
Yes, Horizon Heights offers 'No Visa No Pay' policy.
"}},{"@type":"Question","name":"Does the property have No University No Pay policy?","acceptedAnswer":{"@type":"Answer","text":"
Yes, Horizon Heights offers 'No University No Pay' policy.
"}},{"@type":"Question","name":"How far are the nearby universities to the accommodation?","acceptedAnswer":{"@type":"Answer","text":"
Horizon Heights student accommodation is near University of Liverpool (0.7 Miles), Liverpool John Moores University (0.5 Miles), Liverpool International College (0.8 Miles), Liverpool Institute for Performing Arts (0.7 Miles), City of Liverpool College (0.5 Miles), SAE Institute - Liverpool Campus (0.7 Miles), BPP University Liverpool (0.5 Miles), Liverpool School of Tropical Medicine (0.6 Miles), The Liverpool Institute for Performing Arts (0.8 Miles), University of Liverpool School of Law & Social Justice (0.9 Miles), Kaplan International Languages - Liverpool (0.8 Miles), Liverpool Media Academy (1.1 Miles), The University Of Liverpool - Management School (0.9 Miles). These campuses/universities are within 2 miles of the property.
"}},{"@type":"Question","name":"How can I book this property?","acceptedAnswer":{"@type":"Answer","text":"
You can book Horizon Heights in 3 simple steps:
\r\n\r\n
\r\n\t
Make a booking by submitting your details through the UniAcco booking form and pay the deposit.
\r\n\t
UniAcco will process your booking with the property manager.
\r\n\t
Finally, sign the tenancy agreement to confirm the booking.
\r\n
\r\n\r\n
"}},{"@type":"Question","name":"Where is Horizon Heights Liverpool located?","acceptedAnswer":{"@type":"Answer","text":"
Horizon Heights is located at Skelhorne Street, Liverpool L1 1JD, right in the heart of Liverpool’s cultural, academic, and social scene.
"}},{"@type":"Question","name":"Which universities are nearby?","acceptedAnswer":{"@type":"Answer","text":"
Horizon Heights is just an 8-minute walk from the University of Liverpool and 5 minutes from Liverpool John Moores University. Liverpool International College and the Liverpool Institute for Performing Arts are also close by.
"}},{"@type":"Question","name":"What room types are available?","acceptedAnswer":{"@type":"Answer","text":"
You can choose from self-contained studios with a private kitchen and bathroom, or ensuite rooms with a private bedroom and bathroom plus access to a shared kitchen.
"}},{"@type":"Question","name":"What amenities are included in the rooms?","acceptedAnswer":{"@type":"Answer","text":"
Each room is fully furnished and includes a fridge, microwave, electric stove, Wi-Fi, heating or radiator/AC, and all utility bills (water, electricity, heating, and internet) are included.
"}},{"@type":"Question","name":"Is there on-site security?","acceptedAnswer":{"@type":"Answer","text":"
Yes, Horizon Heights provides CCTV surveillance and 24/7 dedicated support to ensure a safe and secure living environment.
"}},{"@type":"Question","name":"What community features are available?","acceptedAnswer":{"@type":"Answer","text":"
Horizon Heights offers communal relaxing and study areas, bike storage, a game room, vending machines, and regular social events to help students connect and feel at home.
"}},{"@type":"Question","name":"What is the distance to key attractions?","acceptedAnswer":{"@type":"Answer","text":"
You’re just a 15-minute walk from Royal Albert Dock, 4 minutes from Walker Art Gallery, and 10 minutes from Chavasse Park. Both Liverpool cathedrals are a short walk away, with Anfield and Goodison Park just a quick trip for football fans.
"}},{"@type":"Question","name":"How is transportation from Horizon Heights?","acceptedAnswer":{"@type":"Answer","text":"
Liverpool Lime Street Station is just a 1-minute walk for train connections. Lime Street Station Bus Stop is 2 minutes away, and Elliot Street (Stop GE) is 3 minutes away. Taxis, Ubers, and on-site bike storage add to the convenience.
"}},{"@type":"Question","name":"Are there any dining and shopping options nearby?","acceptedAnswer":{"@type":"Answer","text":"
Yes, you will find a variety of dining spots, including The Art School Restaurant, The Bagelry, and Roots Coffee Bar. For groceries, Tesco Express and ALDI are nearby, and healthcare is easily accessible with Royal Liverpool University Hospital just around the corner.
"}},{"@type":"Question","name":"Is the accommodation accessible for students with mobility needs?","acceptedAnswer":{"@type":"Answer","text":"
Yes, Horizon Heights is designed to accommodate students with mobility needs with special access features available.
"}}]}Horizon Heights, Liverpool Student Accommodation | UniAcco
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Horizon Heights is a top student accommodation in Liverpool that provides ensuite and studio rooms. Located at Skelhorne Street, Liverpool L1 1JD, this student accommodation puts you right in the heart of Liverpool’s cultural, academic, and social scene.
Cultural Attractions: Live surrounded by Liverpool’s rich cultural legacy. Explore landmarks like the Royal Albert Dock, Walker Art Gallery, Liverpool Central Library, and The Cavern Club—iconic for its association with The Beatles. Nature lovers can unwind at Chavasse Park, while art and history buffs will love the city’s cathedrals and museums.
Shops & Dining: Nearby dining spots include The Art School Restaurant, The Bagelry, and Roots Coffee Bar, which will satisfy every craving. Running errands is easy with Tesco Express, ALDI, and top-tier healthcare services at Royal Liverpool University Hospital just around the corner.
Distance to Key Locations
Living at Horizon Heights Liverpool, ensures you are always well-connected to key parts of the city and beyond.
Whether heading to class, grabbing groceries, or exploring the city, Horizon Heights makes it easy to live, study, and enjoy Liverpool to the fullest.
Why Choose Horizon Heights, Liverpool?
Convenient Transport Links
Horizon Heights Liverpool offers excellent connectivity, making city travel and university commutes hassle-free.
Liverpool Lime Street Station, just a one-minute walk away, is one of the city’s central train hubs, offering easy access to both regional and national connections.
Do you prefer the bus? Lime Street Station Bus Stop a 2 minute walk and Elliot Street (Stop GE) a 3 minute walk are just a short walk away, giving you quick access to all parts of the city.
Taxis and ride-hailing services like Uber are readily available outside the property, and if you are a cyclist, the on-site bike storage makes commuting even easier, eco-friendly, and more affordable.
Whether heading to a lecture or planning a weekend trip, getting around from Horizon Heights is fast and efficient.
Vibrant Locale
Step outside and get into the buzzing, student-friendly atmosphere of central Liverpool.
From music history and art to food, shopping, and football, everything Liverpool is known for is right at your doorstep.
Trendy Restaurants & Cafés: Grab a bite at local hotspots like The Art School Restaurant, satisfy your sweet cravings at The Bagelry, or enjoy a chilled-out coffee session at Roots Coffee Bar.
Shops & Daily Essentials: Run your errands quickly with Tesco Express and ALDI nearby, and rest easy knowing Royal Liverpool University Hospital is within close reach for your healthcare needs.
Nightlife & Hangouts: Catch live music at the legendary Cavern Club or meet friends for drinks at one of the many vibrant pubs and bars dotted around the area.
Iconic Attractions Nearby
Living at Horizon Heights means you are just minutes from some of Liverpool’s most celebrated attractions and cultural landmarks.
Royal Albert Dock – a waterfront gem filled with museums, restaurants, and shops
Walker Art Gallery – home to an incredible collection of fine art
Liverpool Central Library – a peaceful spot for studying or exploring archives
Chavasse Park – perfect for unwinding in green surroundings
Liverpool Cathedral & Metropolitan Cathedral – two architectural icons of the city
Anfield & Goodison Park – Ideal for football fans looking to catch a match
Room Options
You can choose from practical, fully furnished room types to suit your lifestyle, whether you prefer privacy or shared living.
Studios: Self-contained spaces with a private bathroom, kitchen, bed, study area, and storage—perfect for independent living.
Ensuites: These include a private bedroom and bathroom with access to a shared kitchen. They also include all the essentials, such as a study desk, storage, and Wi-Fi.
Facilities and Amenities
Horizon Heights Liverpool is thoughtfully equipped to provide students with comfort, security, and everything they need for a smooth university experience.
In-Room Amenities
Fridge & Microwave: Store and prepare meals with ease.
Electric Stove: Cook your favourites in the fully equipped kitchen.
Wi-Fi: Stay connected with high-speed internet throughout the property.
Heating & Radiator/AC: Keep your space cosy year-round.
Utility Bills Included: Water, electricity, heating, and internet are all covered in your rent.
Trash System: Convenient waste disposal system in place for hassle-free living.
Community Features
Communal Relaxing & Study Area: A shared space to focus or hang out with fellow residents.
Bike Storage: Secure parking for your bicycle after exploring the city.
Gameroom: Unwind with games and leisure activities.
Vending Machine: Grab a snack anytime, day or night.
Social Events: Regular events help you meet people and feel part of the community.
Inclusive Features
Contents Insurance: Your belongings are protected throughout your stay.
Specially Abled Access: Designed to accommodate students with mobility needs.
24/7 Dedicated Support: Friendly on-site team available around the clock.
CCTV Surveillance: Ensures safety and peace of mind throughout the building.
Horizon Heights Liverpool offers the perfect mix of comfort, convenience, and community. It provides spacious, fully furnished studios and ensuites near top universities and key city landmarks. With amenities like high-speed Wi-Fi, communal study areas, bike storage, and 24/7 support, it ensures a seamless and enjoyable student experience in the heart of Liverpool.
Stay 8 weekMove in 2025-07-05Advance Rent £100Rent £140 / week
Stay 6 weekMove in 2025-07-15Advance Rent £100Rent £140 / week
Stay 2 weekMove in 2025-03-21Advance Rent £100Rent £140 / week
Looking for different dates?
En-Suite, Premium Range 1
Private Room • Private Bath
Study desk and chair
Underbed Storage
Wardrobe
Windows / Curtains
Stay 3 weekMove in 2025-06-09Advance Rent £100Rent £185 / week
Stay 51 weekMove in 2025-09-06Advance Rent £250Rent £180 / week
Stay 6 weekMove in 2025-07-17Advance Rent £100Rent £148 / week
Looking for different dates?
Facilities in Horizon Heights, Liverpool
Apartment
Heating
WiFi
Electric Stove
Trash System
Utility Bills Included
Microwave
Fridge
Radiator / AC
Community
24x7 Dedicated Support
Gameroom
Communal Relaxing & Study Area
Social Events
CCTV
Specially Abled Access
Vending Machine
Bike Storage
Show More Facilities >
Explore Beyond Horizon Heights, Liverpool
Liverpool Lime Street
3 mins walk
James Street
13 mins walk
Liverpool Central
7 mins walk
Liverpool One Bus Station
12 mins walk
Elliot Street
2 mins walk
Show More >
Nearby Locations
Bar: The Orange Tree, Revolution
Entertainment: Liverpool Empire Theatre, Cavern Club
Restaurant: Turtle Bay, The Smoke Haus
Shopping Centre: Liverpool ONE, St Johns Shopping Centre
Supermarket: Tesco, Sainsbury's
Location
Skelhorne Street , L3 5LX
5
1 Reviews for Horizon Heights, Liverpool
Neighbourhood
5.0
Maintenance
5.0
Amenities
5.0
Security
5.0
Value of Services
5.0
5
Location
Facilities
Security
Maintenance
Value of Service
Nisha
Oct 6, 2024
Great
Payments
Booking Fee: £250 to confirm your booking (Adjustable in your rent). Instalment plan: 4, or 7 installments, or make a full payment. Guarantor: InternationalGuarantor required. Mode of Payment: Debit/credit card, Bank transfer.
House Policies
Cooling Off Period
Unless you have already collected the keys to the accommodation, you may cancel your booking by writing or completing our Cancellation Form within 7 days after we send you confirmation that your booking is complete (the “7 Day Cooling-Off Period”).
If your Tenancy is for a room in Wales, please contact us directly as a different cooling-off period may apply.
If you cancel within the 7 Day Cooling-Off Period, you will not be charged, and we will return your deposit or any advance rent payments made.
After the 7 Day Cooling-Off Period, you will remain liable for all amounts due under your Tenancy Agreement unless a replacement tenant is found for your room or you enter a new tenancy with Unite Students.
Replacement Tenant Policy
Before Your Tenancy Start Date
If you propose a replacement tenant before your Tenancy Start Date, Unite Students has complete discretion to:
Accept the proposed replacement tenant and enter into a tenancy agreement with them.
Place the room back on general sale.
Allocate the room to a student from the waiting list.
You will be released from your tenancy agreement seven days after any of the above occurs.
After Your Tenancy Start Date
If a replacement tenant is found after your Tenancy Start Date, you will be released from your tenancy agreement from the start date of the new tenant’s agreement.
If you have occupied the room before this, you will be charged £50 to cover the costs of preparing the room for the new tenant.
No Place No Pay (Applicable to first-year students only)
If you are a first-year undergraduate student and your university withdraws your offer due to not meeting the required grades, you may be eligible for a tenancy cancellation.
If you choose to attend a different university because you exceeded your expected grades, you may also be eligible for a tenancy cancellation.
To apply, you must submit:
A rejection letter from your university or a UCAS status screenshot confirming the required results were not achieved.
Proof of acceptance at a new university via UCAS Adjustment.
These documents must be submitted within 7 days of your results being published. Upon verification, your tenancy will be canceled, and any deposit or advance rent paid will be refunded in full.
No Visa No Pay (International students only)
If your visa application is rejected, you must send us the visa rejection letter within 7 days of receiving it.
Once verified, we will cancel your tenancy agreement and refund any deposit or advance rent paid in full.
This option is not available after 31st August in the year your tenancy start date is due.
No ATAS Certificate No Pay (International students requiring an ATAS certificate only)
If your ATAS certificate application is rejected, you must send us the rejection letter within 7 days of receiving it.
Upon verification, we will cancel your tenancy agreement and refund any deposit or advance rent paid in full.
This option is not available after 31st August in the year your tenancy start date is due.
Read More >
Horizon Heights, Liverpool FAQs
The Platform Fee is a one-time charge that prioritizes your booking and grants access to exclusive pre and post-landing services, potentially saving up to £1,500. This fee is refundable if UniAcco cannot secure the room category and property you select.
You can get a full refund if you cancel within 24 hours of payment, after which platform fees will not be refunded (To be added on Cancellation Policy also)
Fee is non-refundable in case the student decides to swap their accommodation from a non-commissionable property to a commissionable property. Platform Fee is refundable to the student if they decide to cancel their booking within the defined “UniAcco Cooling Off Period”. This period will be upto 48 hours from the months April-September and 5 days from the months October-March.
We will assist the student with the entire booking process. End-to-end handling of the cancellation process for the student. (Platform Fee won’t be refundable to the student in this scenario). Post Move-In Assistance to the student.
Certainly, if your current room is still vacant, we would be delighted to extend your stay. Kindly get in touch with us, we will be pleased to facilitate this arrangement for you.
Parking is available at some of our properties, and students can reserve spaces on a first-come-first-served basis. The parking fee varies depending on the property.
For details on parking availability at your accommodation, refer to your property welcome guide. Locate your welcome guide here.
If there's a credit on your account, it will no longer be displayed on your account statement. However, if you have an upcoming future instalment (within the next 10 days), any previously shown credit on your account has now been utilized to offset the upcoming instalment. This means that the rent will be deducted, with the amount being reduced by the credit on your account.