Question 1

Can I smoke in the accommodation?

Accepted Answer

Smoking is not allowed within the accommodation, however there is a designated smoking area outside the building.

Question 2

Can I have pets?

Accepted Answer

No pets are permitted under the term of the tenancy agreement.

Question 3

Can I have my groceries delivered to site?

Accepted Answer

Yes. Groceries can be delivered to the reception area, but you are to ensure that you are available to take receipt of the delivery. Delivery drivers are not to be given access to the flats.

Question 4

Do I have WiFi?

Accepted Answer

Yes, WiFi is included in your rent. You’ll also have a broadband connection in your room on your desk.

Question 5

Can you arrange an airport pick up service?

Accepted Answer

Most sites will be more than happy to arrange an airport pick up service for you. You just need to let us know your name, arrival date and time and your flight number, we’ll then arrange the transport for you. Please ensure you have enough UK Sterling to pay the taxi fare and check with your chosen property first.

Element Bermondsey