Question 1

What is platform fees?

Accepted Answer

The fee is intended to support the delivery of improved customer services and guarantee that you receive preferential treatment throughout the booking process.

Question 2

Is it Refundable?

Accepted Answer

You can get a full refund if you cancel within 24 hours of payment, after which platform fees will not be refunded (To be added on Cancellation Policy also)

Question 3

Will the booking fee be refunded to the student?

Accepted Answer

Fee is non-refundable in case the student decides to swap their accommodation from a non-commissionable property to a commissionable property. Platform Fee is refundable to the student if they decide to cancel their booking within the defined “UniAcco Cooling Off Period”. This period will be upto 48 hours from the months April-September and 5 days from the months October-March.

Question 4

How will we differentiate the booking fee for a UK Student/International Student?

Accepted Answer

Platform fee reflects upfront for all non-commissionable properties. For partially commissionable properties, the platform fee should reflect at the time of the student filling the booking form. This is subject to the nationality of the student.

Question 5

Why should a student book with UniAcco and not directly with the Property Manager?

Accepted Answer

We will assist the student with the entire booking process.  End-to-end handling of the cancellation process for the student. (Platform Fee won’t be refundable to the student in this scenario). Post Move-In Assistance to the student.

Question 6

Can I move in before my contract starts?

Accepted Answer

In many cases, we can allow people to move in early at a daily rate, but you will need to contact the residence team to check.

Question 7

Where can I smoke?

Accepted Answer

Outside. Our buildings are non-smoking and incidents of smoking indoors will be dealt with strictly.

Question 8

Can I personalise my room?

Accepted Answer

As long as you are able to return it to its original state on check-out or you will be recharged for any damages.

Question 9

How long does a viewing take?

Accepted Answer

Usually between 15 and 30 minutes. However, the team are happy to spend as much time as is needed assisting you with your booking.

Question 10

Can I keep a fridge in my room?

Accepted Answer

Additional fridges are only allowed in your room if they are for the purpose of storing prescribed medication.

Question 11

Can I bring a pet?

Accepted Answer

We love fluffy animals but we do not allow tenants to bring pets into the building. You’ll have to make do with a teddy bear.

Question 12

Can I sub-let my room for the summer?

Accepted Answer

We do not allow students to sublet their rooms throughout their contract with us.

Question 13

Can I live with my friends?

Accepted Answer

Yes of course! Depending on availability, you can book a shared flat online with your friends.

Question 14

Are there spare rooms for visitors to stay in?

Accepted Answer

No, unfortunately, our residences are filled to the brim with fun-loving students every year.

Question 15

Is a Guarantor required to book a room?

Accepted Answer

For Depot Point, a UK-based guarantor is required.

Question 16

Instalment Plan - What are the payment plans available?

Accepted Answer

Depot Point offers 3 installments or the full payment option.

Question 17

Does the property have No Visa No Pay policy?

Accepted Answer

Yes, Depot Point offers 'No Visa No Pay' policy.

Question 18

Does the property have No University No Pay policy?

Accepted Answer

Yes, Depot Point offers 'No University No Pay' policy.

Question 19

How far are the nearby universities to the accommodation?

Accepted Answer

Depot Point student accommodation is near UAL Central Saint Martins (0.6 Miles), Cass Business School (1.9 Miles), SOAS University of London (0.9 Miles), BPP University London - Holborn (1.1 Miles), INSEEC London (1.8 Miles), Regent's University London (1.8 Miles), The University of Law London Bloomsbury (1.1 Miles), UAL London College of Fashion - High Holborn Campus (1.1 Miles), Le Cordon Bleu - London Campus (1.1 Miles), UAL London College of Fashion - John Prince's St Campus (1.7 Miles), AA School of Architecture (1.2 Miles), Anglia Ruskin University, London (1.2 Miles), EC London English School and EC London 30+ - Adult English Centre (0.6 Miles), City Law School (1 Miles), University College London School of Management (0.9 Miles), Guildhall School of Music and Drama (1.8 Miles), The University of Law London Moorgate (1.9 Miles), British Study Centres London Central (1 Miles), Royal Academy of Music (1.6 Miles), Italia Conti of Theatre Arts (1.5 Miles), BPP University London - King's Cross (0.2 Miles), Royal Veterinary College (0.9 Miles), Conservatoire for Dance and Drama - Royal Academy of Dramatic Art (0.7 Miles), Pearson College - MidTown Campus (1.3 Miles), The Urdang Academy (0.8 Miles), Paris Dauphine University (0.7 Miles), London School of Hygiene & Tropical Medicine (1 Miles), London School of Business and Management (0.9 Miles), UAL London College of Fashion - Golden Lane Campus (1.5 Miles), London College of Contemporary Arts (1 Miles), European School of Economics (1.9 Miles), The School of Advanced Study (1 Miles), London School of Business and Finance (1.9 Miles), London Contemporary Dance School (0.5 Miles), Courtauld Institute of Art (1.7 Miles), Gemological Institute of America (1.3 Miles), Rose of York Language School (1.5 Miles), Conservatoire for Dance and Drama- London Contemporary Dance School (0.5 Miles), Queen Mary University of London - Charterhouse Square Campus (1.4 Miles), Queen Mary University of London - Lincoln's Inn Fields Campus (1.2 Miles), Regent's University - Marylebone Campus (1.8 Miles), University of London - Institutes and activities (0.8 Miles), London School of Hygiene and Tropical Medicine (1 Miles), Royal Holloway and Bedford New College (1.1 Miles), University of Gloucestershire, London (0.8 Miles), University of London (0.8 Miles), University of the Arts London (1.1 Miles), Conde Nast College of Fashion & Design (1.6 Miles), London College of Style (0.9 Miles), Ulster University London branch campus (0.8 Miles), Westminster Kingsway College (0.3 Miles), City Academy London (0.8 Miles), Capel Manor College (1.6 Miles), Royal Academy of Dramatic Art (0.9 Miles), York St. John University London Campus (1.5 Miles), Bartlett School of Architecture, UCL (0.7 Miles), New College of the Humanities (1.1 Miles), UCL School of Pharmacy (0.5 Miles), Hult International Business School - London Graduate Campus (0.7 Miles), GISMA Business School - London Centre (1.1 Miles), Le Cordon Bleu London (1.1 Miles), Fashion Retail Acadamy (1.3 Miles), UCL Institute of Ophthalmology (1.6 Miles), UCL Institute of Ophthalmology (1.6 Miles), Fashion Retail Acadamy (1.3 Miles), Le Cordon Bleu London (1.1 Miles), London Film School (1.6 Miles), Birkbeck University of London (0.9 Miles), University College London (0.9 Miles), University of Westminster, London (1.3 Miles), London School of Economics and Political Science (1.4 Miles), City, University of London (1.1 Miles), Inseec U. London (1.8 Miles), London Metropolitan University (1.8 Miles), King's College London (1.6 Miles), Cats London (1.1 Miles), ESE London (1.9 Miles), Bayes Business School (1.9 Miles), University of Westminster Cavendish Campus (1.2 Miles), University of Westminster Marylebone Hall (1.7 Miles), Sotheby's Institute of Art (1 Miles), City And Islington College - Sixth Form College (0.9 Miles), Kensington College of Business (1.5 Miles). These campuses/universities are within 2 miles of the property.

Question 20

How can I book this property?

Accepted Answer

You can book Depot Point in 3 simple steps:

Make a booking by submitting your details through the UniAcco booking form and pay the deposit.
UniAcco will process your booking with the property manager.
Finally, sign the tenancy agreement to confirm the booking.

Universities	Miles	Transportation	Miles	Places Of Interest	Miles
University of the Arts London (Central Saint Martins) - King's Cross Campus	0.3	King's Cross Station	1.0	The British Museum	0.9
Birkbeck, University of London - Main Campus	0.6	St Pancras International Station	1.0	King's Cross Station and St Pancras International	1.0
SOAS University of London - Russell Square Campus	0.8	Chancery Lane Underground Station	1.0	Russell Square	1.1
City, University of London - Northampton Square Campus	1.1	London Heathrow Airport	18.6	Covent Garden	1.2
University College London (UCL) - Main Campus	1.3	London City Airport	8.5	The West End and Theatre District	1.4

Depot Point

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