Question 1

What is platform fees?

Accepted Answer

The Platform Fee is a one-time charge that prioritizes your booking and grants access to exclusive pre and post-landing services, potentially saving up to £1,500. This fee is refundable if UniAcco cannot secure the room category and property you select.

Question 2

Is it Refundable?

Accepted Answer

You can get a full refund if you cancel within 24 hours of payment, after which platform fees will not be refunded (To be added on Cancellation Policy also)

Question 3

Will the booking fee be refunded to the student?

Accepted Answer

Fee is non-refundable in case the student decides to swap their accommodation from a non-commissionable property to a commissionable property. Platform Fee is refundable to the student if they decide to cancel their booking within the defined “UniAcco Cooling Off Period”. This period will be upto 48 hours from the months April-September and 5 days from the months October-March.

Question 4

Why should a student book with UniAcco and not directly with the Property Manager?

Accepted Answer

We will assist the student with the entire booking process.  End-to-end handling of the cancellation process for the student. (Platform Fee won’t be refundable to the student in this scenario). Post Move-In Assistance to the student.

Question 5

If I change my mind after booking, can I cancel my booking?

Accepted Answer

If you inform us within 5 days after your original booking date, we will cancel your booking and refund your deposit.

Question 6

Can I smoke in the building ?

Accepted Answer

Smoking is not allowed in the premises.

Question 7

Is there a support team available to help?

Accepted Answer

Yes we have an on-site team to help you.

Question 8

Is a Guarantor required to book a room?

Accepted Answer

For Aldgate Residence, a guarantor is not required.

Question 9

Instalment Plan - What are the payment plans available?

Accepted Answer

Aldgate Residence offers 3, 6 installments or the full payment option.

Question 10

Does the property have No Visa No Pay policy?

Accepted Answer

No, Aldgate Residence does not have 'No Visa No Pay' policy.

Question 11

Does the property have No University No Pay policy?

Accepted Answer

No, Aldgate Residence does not have 'No University No Pay' policy.

Question 12

How far are the nearby universities to the accommodation?

Accepted Answer

Aldgate Residence student accommodation is near King's College London - Guy's Campus (1.5 Miles), Cass Business School (1.4 Miles), Kaplan International College London (1.4 Miles), Istituto Marangoni (0.4 Miles), Newcastle University London (0.6 Miles), Anglia Ruskin University, London (1.8 Miles), Glasgow Caledonian University - London Campus (0.4 Miles), Point Blank Music School (1.9 Miles), UAL London College of Fashion - Curtain Road Campus (1 Miles), University of Liverpool - London Campus (1.1 Miles), BPP University London - City (0.7 Miles), Guildhall School of Music and Drama (1.3 Miles), The University of Law London Moorgate (1.3 Miles), Italia Conti of Theatre Arts (1.7 Miles), INTO University of Stirling - London Campus (1.6 Miles), London Metropolitan University - Moorgate Campus (0.3 Miles), Bangor University - London Campus (0.6 Miles), UAL London College of Fashion - Golden Lane Campus (1.7 Miles), London School of Business and Finance (1.3 Miles), The London Institute of Banking & Finance (0.9 Miles), British School of Osteopathy (1.8 Miles), McQueens Flower School (1.1 Miles), St Patrick's College, London (0.6 Miles), INTO London World Education Centre (0.6 Miles), SAE Institute - London Campus (1.8 Miles), Glasgow Caledonian University- London Campus (0.4 Miles), Queen Mary University of London - Whitechapel Campus (0.5 Miles), University of Cumbria, London (1.9 Miles), London School Of Commerce & IT (0.2 Miles), York St. John University London Campus (1.8 Miles), London School of Commerce (LSC) (1.5 Miles), UCL Institute of Ophthalmology (1.6 Miles), UCL Institute of Ophthalmology (1.6 Miles), Barts and The London School of Medicine and Dentistry (0.5 Miles), Coventry University, London (0.6 Miles), ICON College of Technology and Management (0.1 Miles), Queen Mary University of London (1.8 Miles), Northumbria University London (0.6 Miles), Central Film School (1.1 Miles), Bayes Business School (1.4 Miles), UK College Of English (0.6 Miles), School of Business and Management, Queen Mary University of London (1.8 Miles), London Metropolitan University, Aldgate Campus (0.3 Miles), LSDM - London School of Design and Marketing (0.8 Miles), Uk College Of Business And Computing (0.5 Miles), City of London College (0.2 Miles). These campuses/universities are within 2 miles of the property.

Question 13

How can I book this property?

Accepted Answer

You can book Aldgate Residence in 3 simple steps:

Make a booking by submitting your details through the UniAcco booking form and pay the deposit.
UniAcco will process your booking with the property manager.
Finally, sign the tenancy agreement to confirm the booking.

Aldgate Residence

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Frequent Asked Question (FAQ's)