Question 1

Can I move in before my contract starts?

Accepted Answer

In many cases, we can allow people to move in early at a daily rate, but you will need to contact the residence team to check.

Question 2

Where can I smoke?

Accepted Answer

Outside. Our buildings are non-smoking and incidents of smoking indoors will be dealt with strictly.

Question 3

Can I personalise my room?

Accepted Answer

As long as you are able to return it to its original state on check-out or you will be recharged for any damages.

Question 4

How long does a viewing take?

Accepted Answer

Usually between 15 and 30 minutes. However, the team are happy to spend as much time as is needed assisting you with your booking.

Question 5

Can I keep a fridge in my room?

Accepted Answer

Additional fridges are only allowed in your room if they are for the purpose of storing prescribed medication.

Question 6

Can I bring a pet?

Accepted Answer

We love fluffy animals but we do not allow tenants to bring pets into the building. You’ll have to make do with a teddy bear.

Question 7

Can I sub-let my room for the summer?

Accepted Answer

We do not allow students to sublet their rooms throughout their contract with us.

Question 8

Can I live with my friends?

Accepted Answer

Yes of course! Depending on availability, you can book a shared flat online with your friends.

Question 9

Are there spare rooms for visitors to stay in?

Accepted Answer

No, unfortunately, our residences are filled to the brim with fun-loving students every year.

Highfield Park