Deposit: No Deposit required.
Installment Plan: 3 instalments(UK Guarantor required) or else full payment.
Guarantor: UK Guarantor.
Mode of Payment: Credit/Debit Card or online payment.
All booking requests for accommodation made on the website are subject to acceptance by us. We are not obliged to accept your booking request and may, at our discretion, decline to accept any booking request for any reason. If – for whatever reason – we can’t make you an offer of accommodation, we’ll let you know as soon as possible, explain why, or offer you an alternative solution.
Where we accept your booking request, we’ll send you an offer of accommodation. You will need to accept the offer of accommodation online to confirm the booking. We reserve the right to withdraw an offer of accommodation at any time before it is accepted by you on the website. Please note that our offer of accommodation shall automatically lapse if you do not confirm the booking within 5 days of receipt.
You can accept our offer of accommodation and confirm the booking by:
Your booking will be confirmed and the contract to supply the accommodation created when you sign your tenancy agreement. You acknowledge and agree that once you have signed the tenancy agreement you will have no right to cancel the contract, and shall be liable to pay the full rent and any related fees relating to the accommodation for the duration of the tenancy.
If you don’t have a UK-based guarantor, we’ll ask you to pay the full years’ rent upfront ten days before your contract starts.
Alternatively, we partner with a guarantor service – UKGuarantor – who can act as a guarantor on your behalf for a small fee. You can select this option when you make a booking at any of our Hello Student managed properties.
If you do have a guarantor, you can pay your rent in three instalments. The first, ten days before your contract starts (or you won’t be able to move in). The second in January. And the last in April.
In some cases, (like if your student loan comes through later) you may be able to pay in four instalments instead.
If for any reason you decide to leave during your contracted term, we might be able to release you from your tenancy agreement. But only if these conditions are met:
We can’t refund you until the student replacing you has taken over your room’s contract, signed the tenancy agreement, paid, and moved in.
If you can’t find someone to take over your tenancy, you’ll be responsible for paying the full rent until the end of your tenancy agreement.
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