Manchester Student Village (MSV)

2025/26 Academic Year:
 

Signing a contract with us is legally binding and means you’re financially responsible for all accommodation costs within and related to your contract. Once you sign your contract with us, you can only be released from your contract if one of the following two options is fully satisfied:

 1)    3 Day Cooling Off Period:

o    You signed your contract on or before 31st July 2025 and you submit a Cancellation Request via your dwell portal account under the “Your Requests” tab, within your 3-day (72 hours, including weekends) cooling-off period of signing your contract. It would then need to be accepted by our team

o    If you request to cancel more than 3 days (72 hours) after signing your contract, or you sign on or after 1st August where a cooling off period is not applicable, then you will not be cancelled until a replacement tenant is found as outlined below

2)    Replacement Tenant Found:

o    You first submit a Cancellation Request via your dwell portal account under the “Your Requests” tab,  you find a suitable replacement tenant for your room (by entering your replacement’s full name and dwell ID in your cancellation request), and the requirements of Clause 9 in your contract are met

o    We have included a list of requirements below:

i. you find a replacement tenant who has been approved by us as a suitable tenant
ii. the replacement tenant will be charged the rent price of the room at the time of their application/takeover request
iii. you have paid any administration fees owed to us for transferring your tenancy along with any rent owed on the room up to the end of your tenancy period
iv. paid any reasonable charges that are ascertained during an inspection of the flat and room at the end of your tenancy period
v. the new tenant has paid all deposits owed and any rent owing on the room
vi. the new tenant has signed a tenancy agreement with us for a period that is equal to the rest of your fixed term
vii. the new tenant has provided all documents required including guarantor information if applicable

If your tenancy has started and you have occupied the Room, you will be charged £50.00 to cover our costs of preparing the Room for the replacement Tenant.

The above two options are the main situations on how you can cancel your contract. We do however appreciate that factors outside of your control can impact your study plans, so we also have the below ‘special circumstances’ scenarios on how you can cancel your contract with us if you meet all the necessary conditions listed.

   If you match the eligibility above and your VISA application is unfortunately denied for your study, please follow and complete the below before your contract starts:

        •   Log into your dwell portal account, click “Your Requests” and select “Cancellation”

        •   Complete the request and type in the relevant details, then please attach your failure of receiving a VISA evidence to your request

 If you match the eligibility above and you unfortunately didn’t achieve the grades for your course, please follow and complete the below with 48 hours of you receiving your results:

       •   Log into your dwell portal account, click “Your Requests” and select “Cancellation”

       •   Complete the request and type in the relevant details, then please attach your failure of achieving grades evidence to your request

Education Requirement

PhD Permitted

Postgraduate

Undergraduate

Nationality or Region

Unlimited nationality

Please refer to the apartment policy

No Pet

No smoking