Question 1

What is platform fees?

Accepted Answer

The fee is intended to support the delivery of improved customer services and guarantee that you receive preferential treatment throughout the booking process.

Question 2

Is it Refundable?

Accepted Answer

You can get a full refund if you cancel within 24 hours of payment, after which platform fees will not be refunded (To be added on Cancellation Policy also)

Question 3

Will the booking fee be refunded to the student?

Accepted Answer

Fee is non-refundable in case the student decides to swap their accommodation from a non-commissionable property to a commissionable property. Platform Fee is refundable to the student if they decide to cancel their booking within the defined “UniAcco Cooling Off Period”. This period will be upto 48 hours from the months April-September and 5 days from the months October-March.

Question 4

How will we differentiate the booking fee for a UK Student/International Student?

Accepted Answer

Platform fee reflects upfront for all non-commissionable properties. For partially commissionable properties, the platform fee should reflect at the time of the student filling the booking form. This is subject to the nationality of the student.

Question 5

Why should a student book with UniAcco and not directly with the Property Manager?

Accepted Answer

We will assist the student with the entire booking process.  End-to-end handling of the cancellation process for the student. (Platform Fee won’t be refundable to the student in this scenario). Post Move-In Assistance to the student.

Question 6

Is a Guarantor required to book a room?

Accepted Answer

For The Triangle, a UK-based guarantor is required.

Question 7

Instalment Plan - What are the payment plans available?

Accepted Answer

The Triangle has no payment plans and needs to be paid the full amount

Question 8

Does the property have No Visa No Pay policy?

Accepted Answer

Yes, The Triangle offers 'No Visa No Pay' policy.

Question 9

Does the property have No University No Pay policy?

Accepted Answer

Yes, The Triangle offers 'No University No Pay' policy.

Question 10

How can I book this property?

Accepted Answer

You can book The Triangle in 3 simple steps:

Make a booking by submitting your details through the UniAcco booking form and pay the deposit.
UniAcco will process your booking with the property manager.
Finally, sign the tenancy agreement to confirm the booking.

Universities	Miles	Transport	Miles	Places of Interest	Miles
University of Leeds - Redbrick Campus	0.5	Leeds Railway Station	1.5	Leeds University Union	0.3
Leeds Beckett University - Calverley St Campus	1	Leeds Bus Station	1.6	Leeds City Museum	0.9
Leeds Trinity University - Brownberrie Lane Campus	5	Woodhouse Lane Car Park		Leeds Art Gallery	0.8
Leeds Arts University - Blenheim Walk Campus	0.8	Burley Park Train Station	1	Leeds Town Hall	0.8
University of Law - Park Row Campus	1.2	University of Leeds Bus Stop	0.5	Park Square	1.2

The Triangle

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