Question 1

Who can accommodate?

Accepted Answer

Any student doing full-time studies can stay with our properties; your University or College can inform you know if you enrolled as a full-time student.

Question 2

Am I allowed to live with your accommodation, if I do an internship/placement year?

Accepted Answer

If you enrolled as a full-time student with university and your internship or placement is a part of your course, you can live with .

Question 3

How you protect my deposit?

Accepted Answer

According to law, if you submit your deposit, it will be protected by government-authorised tenancy deposit protection scheme. The scheme applies to all agents and landlords in England and Wales who have an Assured Shorthold Tenancy (AST) agreement with their tenant. Our property managers use MyDeposits(England) and MyDeposits Scotland to protect deposit.

Question 4

Do I need to pay a utility guarantee fee?

Accepted Answer

Your rental is inclusive of the utility guarantee fee. You don't need to pay extra amount. It avoids an increase in rent if utility providers increase their charges.

Question 5

How can I sign the contract?

Accepted Answer

Management will send a link in a mail to you and your guarantor. In that mail, you can see the terms and condition of the contract. When you accept those, your booking is confirmed, and you have signed the agreement. It is advisable to you to read terms and condition before signing.

Question 6

What if my university/other organisation agreed to be my guarantor?

Accepted Answer

You need to include a named person from university or other organisation in your guarantor information. You can use your university or organisation address, and the person must accept the terms and conditions as guarantor.

Question 7

Who is the witness?

Accepted Answer

A witness will be a person who is present at the signing of a legal document. He will see the authenticity of the document and personally know the signing of the agreement. The date at which the witness and guarantor signs the contract will be the same. A witness can be anyone over the age of 18 but not your family member if you are booking England property.

Question 8

How can I book student accommodation in a group?

Accepted Answer

You can book with your friends by completing the online group booking form.

Question 9

Do I need a council tax exemption form?

Accepted Answer

The document is a proof that you are not liable to pay local council taxes. Your university can give you with an exemption form once you have enrolled.

Question 10

Can I shift early or check out late?

Accepted Answer

Standard properties have fixed dates and cannot be changed. But, if you are looking to move in earlier or move out later, it may be feasible to book an additional short stay tenancy. Our website shows when each property may be available, so keep on eye and get in touch if you would like to book.

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