Question 1

What do I have to pay and when?

Accepted Answer

In order to pay rent in three instalments, you will need to provide evidence of a guarantor based in the country of your accommodation, such as a family member or friend. The first rent instalment must be paid 10 days prior to your tenancy start date. Your second rent payment will be due in January, and your third and final rent instalment will be due in May.

If you are unable to provide a guarantor in the country of your accommodation, your rent payment will need to be made a year in advance, in full, 10 days prior to your tenancy start date.

Question 2

I am paying my rent in instalments, when are my payments due?

Accepted Answer

For those students paying in instalments, the rent payment dates are:

1st instalment – 10 days prior to your tenancy start date
2nd instalment – the following January
3rd instalment – the following May

Question 3

I am paying my rent in full, when is my payment due?

Accepted Answer

If you are unable to provide a guarantor in the country of your accommodation, your rent payment will need to be made in advance, in full, 10 days prior to your tenancy start date.

Question 4

I don't have a guarantor, can I still live in Collegiate accommodation?

Accepted Answer

Of course! If you are unable to provide a guarantor in the country of your accommodation, your rent payment will need to be made a year in advance, in full,10 days prior to tenancy start dates.

Question 5

What documents do I need to check in?

Accepted Answer

Please ensure that, before you move in, you have :

Paid your deposit
Signed your tenancy agreement
Paid your first rental installment (or full rent if applicable). Please be aware, no keys will be issued to you if rent has not been paid.
Provided 1x photo ID and 1x proof of address for yourself (and your guarantor if applicable)
Provided 1x proof of Visa if required
Provided 2x passport photos and 1x proof of student status

Question 6

What kind of students will be living in Collegiate accommodation?

Accepted Answer

A wide range of students live in Collegiate student accommodation, including undergraduates, postgraduate students and international students.

Question 7

Do I have to pay for a TV licence?

Accepted Answer

You will be responsible for providing a TV licence.

Question 8

Will my room be cleaned?

Accepted Answer

Room cleaning is generally not included in your rent (although some of our residences offer room cleaning as part of the rental package), so you will be responsible for cleaning your room. If you’re not a fan of doing the cleaning yourself, we offer a range of room cleaning services. You can choose from weekly, monthly, ad hoc and end-of-tenancy cleans.

Merlin Heights