\r\nFor details on parking availability at your accommodation, refer to your property welcome guide. Locate your welcome guide here.
"}},{"@type":"Question","name":"Why is my credit no longer visible on my statement?","acceptedAnswer":{"@type":"Answer","text":"
If there's a credit on your account, it will no longer be displayed on your account statement. However, if you have an upcoming future instalment (within the next 10 days), any previously shown credit on your account has now been utilized to offset the upcoming instalment. This means that the rent will be deducted, with the amount being reduced by the credit on your account.
"}},{"@type":"Question","name":"What types of bank cards are accepted for payments on the Unite Students Website?","acceptedAnswer":{"@type":"Answer","text":"
Accepted bank cards for making payments on the Unite Students Website include Visa, Visa Electron, Mastercard, Maestro, and UnionPay.
"}},{"@type":"Question","name":"Which currencies can I use for making payments?","acceptedAnswer":{"@type":"Answer","text":"
Payments made via Visa, Visa Electron, Mastercard, or Maestro will be in GBP (£). \r\nFor Chinese students making payments via UnionPay credit or debit cards, payments will be displayed in GBP (£) during the payment process. However, the bank will deduct the amount in CNY or RMB (¥).
"}},{"@type":"Question","name":"Can I make payments using UnionPay?","acceptedAnswer":{"@type":"Answer","text":"
If you are an international customer and unable to pay by Direct Debit or CCRA (recurring card payment), it might be possible for you to pay via UnionPay through your online Customer Account or during your booking.
"}},{"@type":"Question","name":"What happens if I can't make a payment?","acceptedAnswer":{"@type":"Answer","text":"
Instalment due dates are outlined in your tenancy agreement, and by accepting the contract's terms and conditions, both the customer and guarantor are accepting responsibility for payment on the provided dates. If you cannot make a payment, please communicate with your property team. They can discuss your payment options and advise you on any potential implications based on the lateness of the payment.
"}},{"@type":"Question","name":"I can't process my payment on the website. What should I do?","acceptedAnswer":{"@type":"Answer","text":"
If your card payment is being rejected, we recommend contacting your bank first. If issues persist after contacting your bank, please get in touch with us.
"}},{"@type":"Question","name":"What is a charge?","acceptedAnswer":{"@type":"Answer","text":"
A charge is a payment request from us, covering rent, damage, key replacement, parking, or similar charges.
"}},{"@type":"Question","name":"I've locked myself out of my account. What should I do?","acceptedAnswer":{"@type":"Answer","text":"
If your account is locked due to multiple incorrect password attempts, contact us for assistance in unlocking it.
"}},{"@type":"Question","name":"How are rooms assigned?","acceptedAnswer":{"@type":"Answer","text":"
When you book through our website, you can choose your room type and contract length, but the allocation of your specific room is done randomly. If you have particular requests or preferences, please contact us directly.
"}},{"@type":"Question","name":"Can I extend my stay into the summer?","acceptedAnswer":{"@type":"Answer","text":"
If you wish to extend your stay into the summer, you can explore available properties on our summer booking page. Bookings for a minimum of 7 days can be made online for most properties, or you can reach out to us through the chat feature, and we'll assist you in finding the ideal room. \r\n \r\nIf you're considering an early arrival for the academic year, you can visit our Contact Us page to connect with us.
"}},{"@type":"Question","name":"What is the duration for which I can book my accommodation?","acceptedAnswer":{"@type":"Answer","text":"
We offer a range of booking options, including full-year stays, academic year stays, single semester stays, short-term stays, and summer stays for travel or early arrival. To explore these options, you can visit our summer booking page. Alternatively, start your search on our homepage.
"}},{"@type":"Question","name":"I need to inform you about a medical condition. How can I go about doing this?","acceptedAnswer":{"@type":"Answer","text":"
You can notify us about any medical condition that may impact your stay with us by sending an email to supportrequest@unitestudents.com. We will then connect you with your property team. \r\n
"}},{"@type":"Question","name":"Is it possible to inspect the property and the room before making a reservation? Interested in an in","acceptedAnswer":{"@type":"Answer","text":"
We have generated virtual tours for most of our properties. However, if you prefer an in-person tour, you can schedule this online for your selected property. To arrange an in-person viewing of the property and explore the available rooms, you can use our website to book a viewing. Simply locate the property you wish to view, click on the 'Book a viewing' button at the top of the page, and choose a date, property, and time slot. Log in to your account or register to receive confirmation of your viewing via email. \r\n
"}},{"@type":"Question","name":"Who is eligible to reserve a room?","acceptedAnswer":{"@type":"Answer","text":"
To make a room reservation with us, you must: \r\n \r\nBe a full-time student: \r\n \r\nAny university or college can inform you about your full-time student status. \r\n \r\nHave a guarantor: \r\n \r\nA guarantor, aged 25 or above, assumes joint financial responsibility for your tenancy. If you are unable to make payments, your guarantor is responsible for covering the costs. \r\n \r\nHave your card details ready: \r\n \r\nTo secure your booking, we will need your card details for rent instalments or any upfront payments. \r\n \r\nChoose your room: \r\n \r\nOur properties offer a variety of room options. Whether you prefer a private flat or sharing with others, the choice is yours.
"}},{"@type":"Question","name":"What is the procedure for damages?","acceptedAnswer":{"@type":"Answer","text":"
For items that are damaged or misused, we may need to repair or replace them, and charges may apply. We reserve the right to charge you for such damages, ensuring the cost to you is no more than what it costs us. If replacement items or external contractors incur charges after your checkout, we will notify you via email about the applied charges. \r\n \r\nFor more details on our damage charges, refer to our information on damage charges here. \r\n
"}},{"@type":"Question","name":"My visa application has been rejected. Can I cancel my booking?","acceptedAnswer":{"@type":"Answer","text":"
If your visa application is declined, we will cancel your booking without any charges. Additional details can be found here.
"}},{"@type":"Question","name":"Can I terminate my reservation?","acceptedAnswer":{"@type":"Answer","text":"
If you wish to cancel your reservation, it is possible, but you might still be responsible for paying your rent if you have completed the booking and are outside the cooling-off period. For more details, you can refer to our cancellation policy here. \r\n \r\nWe understand that the process of applying for a university place or a visa can be stressful. That's why if you do not achieve the required results or your visa application is rejected, we will cancel your booking at no cost, providing you with peace of mind. Learn more about this here. \r\n \r\nSubmit a cancellation request: \r\n \r\nThis cancellation request applies to customers who have not yet checked in. If you have already checked in, please contact your property manager. If you have already checked into your room and want to cancel or modify your booking, please get in touch with your property reception team, who will be happy to guide you through the next steps.
"}},{"@type":"Question","name":"Who can book a room?","acceptedAnswer":{"@type":"Answer","text":"
If you wish to reserve a room with us, you need to: \r\n \r\nBe a full-time student \r\nAny full-time student can reside with Unite Students; your University or College can inform you if you are considered a full-time student. \r\nHave a guarantor - a guarantor is someone over the age of 25 who shares financial responsibility for your tenancy. If you are unable to make payments, it is your guarantor's responsibility to do so. \r\nHave your card details at the ready - to make a reservation with us, we will need your card details to set up your rent instalments or for any upfront payments. \r\nSelect your room - we offer a variety of rooms across our properties. Whether you prefer a private flat or want to share one, the choice is yours.
"}},{"@type":"Question","name":"What is a guarantor and why do I need one?","acceptedAnswer":{"@type":"Answer","text":"
A guarantor is an individual over the age of 25 who shares financial responsibility for your tenancy. If, for any reason, you are unable to settle an amount owed to Unite Students, it becomes the responsibility of your guarantor to make the payment.
"}},{"@type":"Question","name":"Can I bring my pet with me?","acceptedAnswer":{"@type":"Answer","text":"
No, regrettably, pets are not permitted.
"}},{"@type":"Question","name":"If I require a guide dog or working dog for assistance, what should I do?","acceptedAnswer":{"@type":"Answer","text":"
Please contact us to discuss the available options.
"}},{"@type":"Question","name":"Can I sublet my room to someone else?","acceptedAnswer":{"@type":"Answer","text":"
No, subletting your room is not permitted.
"}},{"@type":"Question","name":"If I want to terminate my contract early, what should I do?","acceptedAnswer":{"@type":"Answer","text":"
To end your contract prematurely, you must find a replacement tenant. Once you've identified one, provide us with their details, enabling us to release you from your contract and establish a new tenancy agreement for them.
"}},{"@type":"Question","name":"How do I accept my tenancy agreement?","acceptedAnswer":{"@type":"Answer","text":"
Upon booking your room, you will receive an email titled 'Booking Offer Confirmation' and Acceptance. In this email, find a link to 'View' your agreement. Follow the link, log in with your email and password, or activate an account if needed. The 'Accepting your Agreement' page contains booking details, payment information, and Terms and Conditions. Read your agreement, tick to confirm understanding, enter your password, and click on the accept tenancy button.
"}},{"@type":"Question","name":"Is it necessary to read the tenancy document?","acceptedAnswer":{"@type":"Answer","text":"
Yes, it is crucial to understand the terms. If anything is unclear, contact us. Accepting the agreement means entering a contract. Changing or cancelling the tenancy later is subject to our cancellation policy.
"}},{"@type":"Question","name":"What do tenant and guarantor details mean in my tenancy agreement?","acceptedAnswer":{"@type":"Answer","text":"
What do tenant and guarantor details mean in my tenancy agreement?
"}},{"@type":"Question","name":"What are the accommodation details in my tenancy agreement?","acceptedAnswer":{"@type":"Answer","text":"
It includes the address and block/flat/room number of your residence
"}},{"@type":"Question","name":"What is a tenancy period?","acceptedAnswer":{"@type":"Answer","text":"
It is the agreed period of your tenancy, from the move-in date to the move-out date. This period is unchangeable once the agreement is signed.
"}},{"@type":"Question","name":"What are special conditions?","acceptedAnswer":{"@type":"Answer","text":"
Any conditions beyond the standard tenancy agreement applicable to your booking.
"}},{"@type":"Question","name":"What type of rooms are available in The Grange?","acceptedAnswer":{"@type":"Answer","text":"
The Grange offers classic en-suite rooms within shared flats (five bedrooms per flat), as well as self-contained studio options. Each en-suite bedroom comes with a private bathroom, bed, desk, storage, and access to a shared kitchen and living area.
\r\n\r\n
"}},{"@type":"Question","name":"Where is The Grange located and how close is it to universities?","acceptedAnswer":{"@type":"Answer","text":"
The Grange is located directly on the De Montfort University (DMU) campus and is just a 10-minute walk to Leicester city centre. It is also a short walk or bus ride to the University of Leicester and Leicester Royal Infirmary.
\r\n\r\n
"}},{"@type":"Question","name":"What amenities are included at The Grange?","acceptedAnswer":{"@type":"Answer","text":"
Amenities include high-speed WiFi, all utility bills, contents insurance, shared kitchens with appliances, communal lounges, cinema room, games area (foosball/Xbox), outdoor courtyard, laundry facilities, secure bike storage, CCTV, secure entry, and 24-hour security.
\r\n\r\n
"}},{"@type":"Question","name":"What are the cancellation and refund policies at The Grange?","acceptedAnswer":{"@type":"Answer","text":"
You can cancel within a cooling-off period (usually 7 days) for a full refund of your advance rent. After this period, cancellations may require finding a replacement tenant or providing proof of visa refusal/university rejection for a refund.
\r\n\r\n
"}},{"@type":"Question","name":"How do I book a room or inquire about availability at The Grange?","acceptedAnswer":{"@type":"Answer","text":"
You can book the room of your choice at The Grange by filling up the form available on the UniAcco website, and by paying the deposit. The property manager will review your details and once confirmed, you will have to sign on the tenancy agreement to secure your stay.
\r\n\r\n
"}},{"@type":"Question","name":"What is included in the rent at The Grange?","acceptedAnswer":{"@type":"Answer","text":"
Rent includes all utility bills (electricity, water, heating), WiFi, contents insurance, access to communal facilities, and maintenance.
\r\n\r\n
"}},{"@type":"Question","name":"Is parking available at The Grange?","acceptedAnswer":{"@type":"Answer","text":"
Parking is available at The Grange.
\r\n\r\n
"}},{"@type":"Question","name":"Does The Grange provide short-term student housing?","acceptedAnswer":{"@type":"Answer","text":"Contracts are typically for the academic year (43 weeks for UK/EU students, 44 weeks for international students), but flexible options may be available on request."}},{"@type":"Question","name":"How safe is it to live at The Grange?","acceptedAnswer":{"@type":"Answer","text":"The property features 24-hour security, CCTV, secure keycard entry, and a dedicated management team."}},{"@type":"Question","name":"Can we book as a group at The Grange?","acceptedAnswer":{"@type":"Answer","text":"Group bookings are possible. You can contact UniAcco to know more about group stays."}},{"@type":"Question","name":"Is a Guarantor required to book a room at The Grange?","acceptedAnswer":{"@type":"Answer","text":"A guarantor (UK or international, over 25, in full-time employment) is required for instalment payments; full upfront payments may not require one."}},{"@type":"Question","name":"What payment options are available to book a room at The Grange?","acceptedAnswer":{"@type":"Answer","text":"Payments can be made via UK direct debit, UK/international bank transfer, or international credit card. UK debit/credit card payments in person or online are not accepted."}},{"@type":"Question","name":"Does the property have \"No Visa, No Pay policy\"?","acceptedAnswer":{"@type":"Answer","text":"Yes, eligible students can cancel with full refund if they provide proof of visa refusal within the required timeframe."}},{"@type":"Question","name":"Does the property have \"No University, No Pay policy\"?","acceptedAnswer":{"@type":"Answer","text":"Yes, eligible students can cancel with full refund if they provide proof of university rejection within the required timeframe."}},{"@type":"Question","name":"Can I get a room tour before booking?","acceptedAnswer":{"@type":"Answer","text":"Virtual tours and photos are available; contact UniAcco for in-person tour arrangements."}},{"@type":"Question","name":"What are the transport links like from The Grange?","acceptedAnswer":{"@type":"Answer","text":"Excellent transport links: nearest bus stops (Bonners Lane, Tower Street) are a few minutes’ walk away, and Leicester railway station is a 15-minute walk."}},{"@type":"Question","name":"Are there any cultural attractions near The Grange?","acceptedAnswer":{"@type":"Answer","text":"Nearby attractions include Leicester Cathedral, New Walk Museum, Victoria Park, Highcross Shopping Centre, and a variety of restaurants and bars."}},{"@type":"Question","name":"How close are grocery stores and shopping centres near The Grange?","acceptedAnswer":{"@type":"Answer","text":"Supermarkets (Tesco Express, Choice Supermarket) and Highcross Shopping Centre are within a short walk."}},{"@type":"Question","name":"Are utility bills included in the rent of The Grange?","acceptedAnswer":{"@type":"Answer","text":"Yes, all utility bills are included."}},{"@type":"Question","name":"Are pets allowed in The Grange?","acceptedAnswer":{"@type":"Answer","text":"No, pets are not allowed except registered assistance animals."}},{"@type":"Question","name":"Is there a gym in The Grange?","acceptedAnswer":{"@type":"Answer","text":"There is no dedicated on-site gym, but other fitness facilities may be available nearby."}},{"@type":"Question","name":"Are there laundry facilities available in The Grange?","acceptedAnswer":{"@type":"Answer","text":"Yes, coinless laundry facilities are available on-site (wash/dry prices apply)"}}]}
We use cookies to improve your experience. By continuing, you agree to ourcookie and privacy policy.
Grange student accommodation in Leicester is a trendy property habited by many international students. There are a range of stylish Non-Ensuite, Classic Ensuite as well as studios and apartments categories available. Located right next to the city centre, you will have access to not only eateries but also within walking distance from De Montfort University and Leicester University of Performing Arts.
Leicester is one of the biggest cities in the UK, owing to the growing student culture and the dominating Asian community. One of the most recommended places to visit here is ‘Golden Mile’ which has had a cluster of Indian shops and restaurants since the 70s. Leicester recently became the centre of attraction when an ancient king’s remains were found in a car park. You can visit King Richard III Visitor Centre where this great ruler is posthumously buried. Be a part of the massive football culture which this city boasts, King Power Stadium is the home ground of Leicester City Football Club. This city is also home to a number of green spaces and waterways which are highly frequented by students. Living near Leicester City Centre can get stressful but a walk around the Grand Union Canal can give you much-needed peace.
Location:
The Grange student accommodation Leicester is right next to Leicester’s city centre which is the hub for many bars and restos. This student living is conveniently located near the city centre, offering students easy access to a vibrant dining scene. The city centre is home to a variety of restaurants and bars, such as Wygston's House Bar & Restaurant, Middletons Steakhouse & Grill Leicester, Crafty St Martin's, and more, where you can savour delicious meals. If you're in the mood for a lively night out, Club Republic, Waikiki Nightclub, and The Basement are just a short distance away. Moreover, This city is popularly known for its vibrant nightlife. Whether you're craving a pint, a mouthwatering meal, or an exciting evening, The Grange in Leicester is surrounded by a range of clubs, cafes, and restaurants to cater to your preferences.
Transportation:
Transportation facilities around The Grange student accommodation are quite easy to access. You will find Leicester Railway Station just 15 minutes from the station. Although you will not have the need to use it since universities like De Montford and Leicester College are at a walkable distance. Within the university campus, students have access to a multitude of amenities for biking, including 300 protected bike parking spaces, shower facilities, and equipment designed to aid in securing their bicycles. Moreover, the city centre has several locations equipped with bike racks.
Features:
This cosy accommodation is adequately furnished but prepped with all items which students will require to live in a foreign country. There are ensuite rooms in the category of non-classic and classic. Each bedroom has a cosy bed, a study desk, a spacious double bed, a bedside table, a desk chair, a coffee table, curtains, under bed storage, a wardrobe, cooking hobs, dustpan and brushes, a fridge, a freezer, an iron, an ironing board, a kitchen bin, a microwave, a mop and bucket, and abundant storage space.
Room Types:
The Grange is in a superb location and is perfectly furnished as per students’ needs. The rooms are top-notch and the staff here is ever-friendly. With the city centre just a stone’s throw away, you will have all the eateries and more at your fingertips.
UniAcco offers 24*7 support in resolving all your housing-related queries, offering peace of mind.
Need custom dates, duration and preferences, want to check availability or need more details?
Enquire now
Room Options
Basic Non En-Suite
Private Room
Study desk and chair
Wardrobe
Windows / Curtains
Private Room
Stay 51 weekMove in 2024-09-20Advance Rent £250Rent £120 / week
Looking for different dates?
Classic Non En-Suite
Private Room
Study desk and chair
Wardrobe
Windows / Curtains
Private Room
Stay 51 weekMove in 2024-09-20Advance Rent £250Rent £126 / week
Looking for different dates?
Facilities in The Grange
Apartment
WiFi
Utility Bills Included
Heating
Electric Stove
Fridge
Television
Microwave
Community
Communal Relaxing & Study Area
Laundry Room
Parking Space
CCTV
Contents Insurance
Bike Storage
24x7 Dedicated Support
Garden / Courtyard
Explore Beyond The Grange
Leicester
17 mins walk
Welford Place (Stand EM)
7 mins walk
Pocklingtons Walk (Stand EQ)
9 mins walk
Welford Place (Stand EL)
8 mins walk
Highcross
13 mins walk
Show More >
Location & Maps
41 Grange lane, LE2 7EG
Payment Details
Booking Fee: You are required to pay £250 as advance rent payment.(Adjustable in rent). Instalment plan: If you are a student with a permanent UK home address then you will usually have the option of paying in one, three or seven instalments. If your permanent home address is outside the UK then you have the option of paying in one, two or four instalments. Guarantor: UK or International guarantor required. Mode of Payment: Debit/credit card, Bank transfer.
House Policies
Cancellation Policy
Cooling Off Period
1. Unless you have already collected the keys to the accommodation, you may cancel your booking by writing or completing our Cancellation Form, at any time during the 7 days after Property send you an e-mail confirming your booking is complete (the “7 Day Cooling-Off Period”). If your Tenancy is for a room in Wales, please contact us directly as a different cooling off period may apply. If you do that, you will not be charged and Property will return your deposit or any Advance Rent Payments you have made.
2. Once the 7 Day Cooling-Off-Period has expired, you will have to pay all amounts due under your Tenancy Agreement unless a replacement Tenant is found for your Room in accordance with this policy, or you enter a new Tenancy with Property Manager. To be considered a replacement Tenant, the individual would need to be a student who is eligible to book a Property Manager room in the usual way.
Replacement Tenants – Before your Tenancy Start Date has occurred
3. If you have proposed a replacement Tenant prior to your Tenancy Start Date, Property Manager has complete discretion as to whether it:
a. accepts the proposed replacement Tenant and enters into a Tenancy Agreement with them;
b. places the room back on general sale; or
c. allocates the room to an alternative student on a waiting list to enter into a Tenancy Agreement.
Property will release you from your Tenancy Agreement on the date seven days after any of the above has occurred.
Replacement Tenants – After your Tenancy Start Date has occurred
4. If a replacement Tenant is found for your Room after your Tenancy Start Date, Property will release you from your Tenancy Agreement from the start date of the replacement Tenant's new Tenancy Agreement. If you have occupied the Room prior to this, you will be charged £50.00 to cover our costs of preparing the Room for the replacement Tenant.
No Place No Pay – applicable to 1st year students only.
5. If you are a prospective first year undergraduate student and your offer of a place at your preferred University/Higher Education Institution is withdrawn by the University/Higher Education Institution as a result of you not achieving their required entry grades, you may be eligible to be released from your Tenancy Agreement. You may also be eligible to be released from the Tenancy Agreement if you are a prospective first year undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply us with a copy of:
d. a written rejection letter from your chosen university/college or UCAS or a screen shot of your UCAS status which confirms that the required results were not achieved; or
e. a copy of the proof of acceptance of your new university by UCAS adjustment.
6. These document(s) must be received by us within 7 calendar days from the date your results are published. Please complete our Cancellation Form with your documents. On receipt of the required documentation, it will be verified and, provided Property are satisfied, Property will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full.
International Cancellation Policy:-
These additional cancellation provisions apply for any individual making a booking outside of the United Kingdom.
Cooling Off Period – the provisions for the Cooling Off Period set out in the main Cancellation Policy shall apply;
After the Cooling Off Period - Once the Cooling Off Period has expired the Tenant remains liable for the rent for the whole length of the tenancy unless they want to cancel with one of these 3 conditions:
No Place No Pay: the provisions for No Place No Pay set out in the main Cancellation Policy shall apply, save that this option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
No Visa No Pay:if the student doesn’t get their visa to come and study in the UK, the student must send us the visa application rejection letter within 7 days of receiving it. On receipt of the required documentation, it will be verified and, provided Property are satisfied, Property will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full. This option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
No ATAS certificate, No Pay: Some international students coming to the UK to study in very specific fields need to apply for an ATAS certificate. (Academic Technology Approval Scheme). If a student’s ATAS certificate application is rejected the student must send us the ATAS certificate application rejection letter within 7 days of receiving it. On receipt of the required documentation, it will be verified and, provided Property are satisfied, Property will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full. This option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
The cancellation requests along with the proof documents must be sent by the student, from the email address they have registered their account with Property Manager and must be sent.
If an agent is involved the evidence must be sent to the agent and then forwarded via mail.
Replacement Tenants – Before your Tenancy Start Date has occurred
If you have proposed a replacement Tenant prior to your Tenancy Start Date, Property Manager has complete discretion as to whether it:
a. accepts the proposed replacement Tenant and enters into a Tenancy Agreement with them;
b. places the room back on general sale; or
c. allocates the room it to an alternative student on a waiting list to enter into a Tenancy Agreement.
Property will release you from your Tenancy Agreement on the date seven days after any of the above has occurred.
The student remains liable for the rent unless they find a replacement Tenant.
Cancellation Policy!
If a student wishes to cancel, has changed their plans, or was not accepted, they must send an email so the Property Manager can update the booking to an Early Leave Request or terminate it, depending on the situation.
Frequent Asked Question (FAQ's)
Is it possible to prolong my tenancy?
Certainly, if your current room is still vacant, we would be delighted to extend your stay. Kindly get in touch with us, we will be pleased to facilitate this arrangement for you.
Is there parking provided at my accommodation, and what is the associated cost?
Parking is available at some of our properties, and students can reserve spaces on a first-come-first-served basis. The parking fee varies depending on the property.
For details on parking availability at your accommodation, refer to your property welcome guide. Locate your welcome guide here.
Why is my credit no longer visible on my statement?
If there's a credit on your account, it will no longer be displayed on your account statement. However, if you have an upcoming future instalment (within the next 10 days), any previously shown credit on your account has now been utilized to offset the upcoming instalment. This means that the rent will be deducted, with the amount being reduced by the credit on your account.
What types of bank cards are accepted for payments on the Unite Students Website?
Accepted bank cards for making payments on the Unite Students Website include Visa, Visa Electron, Mastercard, Maestro, and UnionPay.
Which currencies can I use for making payments?
Payments made via Visa, Visa Electron, Mastercard, or Maestro will be in GBP (£).
For Chinese students making payments via UnionPay credit or debit cards, payments will be displayed in GBP (£) during the payment process. However, the bank will deduct the amount in CNY or RMB (¥).
Can I make payments using UnionPay?
If you are an international customer and unable to pay by Direct Debit or CCRA (recurring card payment), it might be possible for you to pay via UnionPay through your online Customer Account or during your booking.
What happens if I can't make a payment?
Instalment due dates are outlined in your tenancy agreement, and by accepting the contract's terms and conditions, both the customer and guarantor are accepting responsibility for payment on the provided dates. If you cannot make a payment, please communicate with your property team. They can discuss your payment options and advise you on any potential implications based on the lateness of the payment.