CODE Leicester

Your Cancellations Rights - Should you wish to cancel your contract for your CODE Flat you will need to put it in writing to either coventry@codestudents.co.uk or leicester@codestudents.co.uk within 7 days from the date of booking. Once 7 days have passed or you have accepted your online Tenancy Agreement, there is no further ‘cooling off period’ and your refundable holding deposit will be retained by Code Students. Your refundable holding deposit will also be retained if you have not provided the necessary correct information, which has resulted in CODE Students cancelling your booking.

If you have accepted your Tenancy Agreement, you have entered into a legally binding agreement and the rent payments detailed in your Tenancy Agreement will remain your legal responsibility.

Should you wish to cancel, we will look to mitigate any potential loss to you, our customer, by advertising your chosen room to other potential customers. However, until a new tenant has been found, accepted their relevant contracts, and made the required payments for their contract you will remain responsible for the rent in full, in line with your binding contract. CODE reserves the right to decide when and how to market your room.

CODE students will aim to keep you informed of any potential new tenants and inform you in writing once there is a signed contract from a new tenant, therefore releasing you from any legal responsibility to pay any outstanding monies as outlined in your signed contract. This level of communication is not guaranteed, and CODE will take no responsibility if this does not occur.

In addition, once the tenant has accepted their Tenancy Agreement, we will charge an early termination fee of:

a)  one week’s rent (prior to 24 April 2024)

or

b) £400 (from 24 April 2024 onwards) if the tenant should cancel or not provide the necessary correct information needed to proceed with the booking, resulting in CODE Students cancelling the booking.

CODE Students reserves the right to retain some or all of the £400 tenancy deposit to cover cancellation charges.

Consumer’s cancellation rights

The cancellation period is limited to 7 days from the online booking on the basis that the consumer was given the required written information on or before the contract was concluded.

When providing Guarantor details do ensure that they are a homeowner/s in England (including the Isle of Wight or Isle of Man), Wales, or the Channel Islands because if they are not then this invalidates your right to a refund as it remains your responsibility to comply with the conditions of letting prior to booking.

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