Jennens Court - Birmingham Verified

Booking Fee: A advance rent is required to secure your room with the property, and the amount depends on the room type you choose. (Adjustable in rent)
AY26/27 Rebookers do not need to pay an advance rent payment!
Installment Plan: Payment options include 4 installments, full payment, or may vary depending on the room type.
Guarantor: International guarantor accepted.
Mode of Payment: Credit/Debit Card, MangoPay, or Online payment

1. Termination by the Student before the Period of Stay expires 

1.1. NSL agreed to allow the Student to occupy the Accommodation on the basis that the Student agreed to take the Accommodation for the full Period of Stay. Once the Student has accepted the Offer, the Student shall only be entitled to end their contract with NSL in accordance with these terms and conditions. 

1.2 The Student has a ‘cooling-off’ period. The Student may cancel their contract by giving NSL written notice (which may be sent by post or email but not fax) that the Student wishes to cancel. The notice must reach NSL (i) by the end of the 5th working day after the day NSL confirms to the Student that their accommodation booking has concluded or (ii) before the 31 July before the start of the Period of Stay, whichever is sooner. When NSL starts to provide the Student with services the cooling-off period will end, even if the Student completed the booking process only two or three days beforehand. 

1.3 If the Student validly cancels during the cooling-off period, NSL will reimburse the Advance Rent (if any) within 28 days of receiving the Student’s notice of cancellation. 

1.4 If the Student does not validly cancel their contract under clause 1.3 the Student must pay the Accommodation Fees in full for the Period of Stay unless and until all of the following conditions are met: 

(a) a replacement occupier, reasonably acceptable to NSL, agrees to take the Accommodation for the remainder of the Period of Stay (NSL will use reasonable endeavours to help the Student find a replacement, but cannot guarantee that a replacement will be available); 

(b) the Student pays a reasonable cancellation fee to NSL; 

(c) the Student has paid all sums due under their contract for the Accommodation. 

The replacement occupier must not already be in NSL housing. If the Student introduces the replacement occupier, that replacement shall be allocated to the Accommodation. If the Student does not introduce a replacement occupier, NSL shall be entitled to allocate prospective occupiers to rooms that are already available to let, until all such rooms are occupied, before allocating a replacement to the Accommodation and releasing the Student from his/her contract. 

1.5 If the Student’s contract is validly terminated under clause 1.4: 

(a) NSL will refund to the Student a fair and reasonable proportion of any Accommodation Fees which the Student has already paid, calculated according to the period during which the Accommodation is let to someone else. The Student is liable to pay Accommodation Fees up to the date the Accommodation is re-let to the replacement occupier, even if that is some time after the date the Student moves out of the Accommodation. (If the Accommodation is not re-let before the end of the Period of Stay, NSL will not refund any pre-paid Accommodation Fees.) 

1.6 NSL may make the Accommodation available to other occupiers for room transfers, but transfers will not be treated as replacements for the purposes of releasing a Student who wants to end their contract early. Refunds of Accommodation Fees will only be given if and when the void in the Building caused by the Student’s early departure has been filled and there is no loss to NSL. NSL’s acceptance of the keys at any time shall not in itself be effective to terminate the Student’s agreement while any part of the Period of Stay remains unexpired. 

1.2 Termination by NSL before the Period of Stay expires 

1.2.1 Where the Offer is for a licence, NSL may terminate the licence at any time by serving notice on the Student if: 

(a) any instalment of Accommodation Fees has not been paid within 7 days of the due date for payment; or 

(b) any other payment the Student should pay under these terms and conditions has not been paid within 14 days of the due date for payment; or 

(c) the Student is in serious or persistent breach of any of the Student’s obligations; or 

(d) the Student does not have status as a registered student; or 

(e) in NSL’s reasonable opinion the health or behaviour of the Student constitutes a serious risk to him/herself or others or to another person’s property or makes them unfit to live in the Building. 

1.2.2 Where the Offer is for an assured shorthold tenancy, NSL may terminate the tenancy if any of the circumstances listed in grounds 2, 4, 7-8, 10, 11, 12, 13, 14, 15 or 17 of Schedule 2 of the Housing Act 1988 (as amended) apply. These grounds include non-payment, damaging the Accommodation or its contents, causing a nuisance and failing to comply with any of these terms and conditions. 

1.2.3 NSL may terminate the contract with the Student if the Accommodation becomes unfit for habitation for reasons beyond NSL’s control and, despite reasonable endeavours, NSL is unable to provide the Student with suitable alternative accommodation. 

1.2.4 NSL may terminate the contract with the Student and reclaim possession of the Accommodation if any Accommodation Fees remain unpaid for 14 days or more after the due date for payment and NSL reasonably believes that the Student has stopped living in the Accommodation. If NSL exercises its right to end the contract in this way, the Student’s licence or tenancy will end as soon as NSL reclaims possession.  

1.2.5 If the contract is terminated early NSL will refund a fair proportion of pre-paid Accommodation Fees to the Student as soon as possible after the termination becomes effective, PROVIDED THAT NSL will only give a refund for the period during which the void in the Accommodation caused by the Student’s early departure has been filled and there is no loss to NSL. 

1.2.6 The conditions which apply to the Student being released early from this agreement, as set out in clause 1.4, and the “No Refunds” policy in clause 1.2.5 shall not apply if the Student is able to show that the reason for termination is a serious or persistent breach of NSL’s obligations in these terms and conditions. 

1.3 Relocations and Transfers 

1.3.1 The Student may request a transfer, but transfers are subject to there being places available. NSL is not under any obligation to allow the transfer. 

1.3.2 NSL reserves the right to relocate the Student to comparable alternative accommodation during the Period of Stay, where it is reasonable to do so. (For example, it will be reasonable to relocate the Student if their Flat is underoccupied or badly damaged). 

1.3.3 If the Student is relocated during the Period of Stay, the Offer and its Applicable Terms will apply to the substituted accommodation.

Free Placement Cancellation Policy (AY 2026/27):
Students may cancel without penalty if their confirmed placement is in a city not reasonably commutable (over 1 hour by public transport) from the booked accommodation. Official placement proof must be submitted within 72 hours, and the request must be made before the tenancy starts. In eligible cases, any deposit or advance rent will be fully refunded.