Hollis Wharf
Price Match Guarantee
24x7 Personal Assistance
Room Options
Location
Payments
Deposit: £99 to confirm booking (refundable at the end of tenancy).
Installment Plan: 10 instalments(UK Guarantor required), 3 instalments(UK Guarantor required) or else full payment.
Guarantor: UK Guarantor.
Mode of Payment: Credit/Debit Card or online payment.
House Policies
Our full termination policy is detailed for you within the booking section of our website. Please read it carefully and ensure that you fully understand it.
You can cancel your booking up to 7 days after you accept your offer or pay your deposit (the Initial Cancellation Period), providing you have not already moved in to the property and we will refund your security deposit in full. Deposits will normally be refunded within 28 working days of cancellation, however our legal obligation as a landlord is to secure all deposits with a third party protection scheme. In the event that your deposit has already been sent to the protection scheme by the time you cancel your booking, your refund could take up to 60 days to be refunded due to the protection scheme’s processing period and your deposit refund will come directly from them – you will need your repayment ID which will be sent to you directly by the protection scheme. If the deposit has already been sent to the deposit protection scheme, unfortunately, we are unable to influence their processing time.
If you cancel your booking after the 7 day Initial Cancellation Period, you will remain liable for the weekly rent (for each and every week or part week) until we are able to re-let the room. If we are able to re-let the room we will release you from the agreement upon payment of upto £250 variation of contract fee which we will recover by retaining part or all of your deposit. If you have paid a lower deposit amount, that’s the amount that will be retained.
Hollis Wharf FAQs
Yes, we accept bookings for those turning 18 in the first semester, with an adult co-signatory on the tenancy agreement. Policies for under-18s vary by property.
No, pets of any kind are not permitted at properties, except registered assistance dogs.
Most belongings are allowed, but non-UK-compliant electricals, like rice cookers, may pose fire risks.
If you are a qualifying full-time student, you will be exempt from paying Council Tax. You must provide us with your council tax exemption certificate, which your university can arrange. If you do not have this upon moving in due to not enrolling on your course, please bring the name of your university and your university student ID number.
Recycling is one of the best ways for you to have a positive impact on the world. It's crucial for both the natural environment and us. We have provided recycling and refuse bins throughout your accommodation to make being eco-friendly easy for you. Ensure you empty packages completely and give them a quick rinse before recycling. Put items in the correct bin to avoid contaminating the waste load. Examples of recyclables include plastics, cardboard and paper, and aluminium and steel.
Deposits vary by property and once paid, they are secured in a deposit protection scheme throughout the academic year. The deposit cannot be used towards rent instalments during your tenancy.
Your deposit is securely placed in a deposit protection scheme for the academic year. At the end of your contract, the deposit will be returned to you, subject to the terms of the contract.