Capital House

On making your booking with CRM Students you will  be asked to pay a Holding Deposit. Payment of the  Holding Deposit constitutes your acceptance that the  Holding Deposit is retained to secure your room in  accordance with these terms and conditions. 

You agree by us holding a deposit that the deadline to  conclude the Tenancy Agreement following the receipt  of the Holding Deposit fee shall be 14 days thereafter,  or any other period agreed by us (the “deadline”).

By entering into the Tenancy Agreement your Holding  Deposit converts to your refundable Security Deposit.  If your tenancy agreement is an Assured Shorthold  Tenancy (AST), it will be protected in an independent  government approved tenancy deposit protection  scheme, such as the Tenancy Deposit Scheme (TDS).  Unless otherwise stated on the sites web page, your  Security Deposit will be refunded to you at the end of  your tenancy if there are no outstanding arrears or  damage to your room and/or communal areas. 

By paying your Holding Deposit, you give us express  consent to use the details provided by you to  undertake searches against sanction lists maintained  by the government of the United Kingdom, United  States, and other countries we choose including those  maintained by the United States Office of Foreign  Assets Control (OFAC). This will not affect your  rights and/ or our obligations to you under the Data  Protection Act 2018. 

You have the right to ask us to not undertake such  searches, but in doing so we will not be able to  progress your application. 

CRM Students will make relevant checks to confirm  your place at university and will then make you an  Offer of Accommodation where you will receive your  online Tenancy Agreement via the Student Portal. 

The Tenancy Agreement sets out the full terms and  conditions under which you agree to rent a room  with the Landlord, your guarantor and CRM Students  Limited as Agent. 

You will need to log into your account, check your  details, read your tenancy agreement and sign  the online contract before uploading relevant  identification documentation. 

You will be asked to pay the full years rent up front  unless you have a UK based guarantor. If you have a  UK based guarantor, you are able to pay your rent in  4 instalments. The first instalment needs to be paid 5  weeks before your contract starts. You will not be able  to move into the property if this has not been paid.  The second rent instalment is due in September, the  third in January and the final one in April.  

If for any reason we are not able to make you an Offer  of Accommodation, we will contact you as soon as  possible detailing reasons why or with an alternative  solution. If we cannot offer an alternative or the  alternative is not suitable, we will refund your Holding  Deposit in full via the original method the payment  was made.

2.CANCELLATION BY YOU – CANCELLATION WITHIN  THE COOLING OFF PERIOD 

If you choose to cancel your booking with CRM  Students, you have until 31st May 2021 to do so and  get a full refund of the Holding Deposit paid

If you make your booking after 31st May 2021 and wish  to cancel your booking, you will have 14 calendar days  after receiving the original Accommodation Offer to do  so to get a full refund of the Holding Deposit paid. 

If you have made your booking less than 14 days  before your scheduled check-in date, you may cancel  your booking until the earlier of (a) 14 days after  receipt of the Accommodation Offer email and (b) the  Tenancy Start date on your Tenancy Agreement.  

You may cancel your booking by sending an email to  the relevant Accommodation Office email address  listed on the individual sites contact details on  www.crm-students.com. CRM Students will refund  your Holding Deposit within 7 calendar days of  cancellation. If you cancel your booking after the  cooling off period has expired, you will not get your  Holding Deposit returned to you and you, and your  guarantor if reasonable, will be required to meet the  obligations set out within the Tenancy Agreement. 

3.PERIOD BEFORE YOU ENTER INTO YOUR TENANCY  AGREEMENT 

The Landlord and CRM Students reserve the right  to not return your Holding Deposit and cancel your  booking on notice if: 

3.1 We take all reasonable steps to enter into the  Tenancy Agreement before the deadline and you  fail to do so, for example, if you fail to complete  your application or provide guarantor details and  supporting documentation in good time

3.2 You provide us with relevant false or misleading  information; and/or

3.3 We are prohibited from entering to the Tenancy  Agreement because of the Immigration Act 2014. 

4. PERIOD FROM AND INCLUDING WHEN YOU HAVE  ENTERED INTO THE TENANCY AGREEMENT -  COVID- 19 CORONAVIRUS 

If you have entered into the Tenancy Agreement and  you cancel your booking after the cooling off period  has expired, we will release you from the contract  up to and including 23rd August 2021 where you  meet the following criteria and can provide sufficient  evidence: 

If you are a first year prospective undergraduate  student and your offer of a place at your preferred  University/Higher Education institution is withdrawn  because of you not achieving the required entry  grades or you have surpassed your required entry  grades and choose to go to a different University.

In order to meet the criteria you will need: 

• To provide a written rejection letter from your  chosen university/higher education institute within  72 hours of your exam results being published 

• To provide a copy of the acceptance letter from  your new university. 

• If you are unable to travel to the UK due to travel  restrictions as a result of Covid-19 and that travel  restriction can be verified. In order to qualify, the UK  Government must have suspended inbound travel  from your home country or the Government of your  home country must have suspended travel to the UK 

Where proof is provided in accordance with these  terms and conditions and to our and the landlords  reasonable satisfaction, you will be entitled to  cancel the booking and you will not be liable for  the contractual obligations laid out in the Tenancy  Agreement from the date of cancellation. 

Failure to obtain a UK Visa 

If you fail to obtain a UK Visa before the start date of  your tenancy, we will cancel your Tenancy Agreement  and refund any rent payments made, so long as you  provide within 72 hours of receiving

Cancellation for any other reason 

If you have entered into the Tenancy Agreement and  you wish to cancel your booking after the cooling off  period has expired and you do not fit into our eligible  criteria above, you will not get your Holding Deposit  returned to you, and you and your guarantor, will be  

required to meet the obligations set out within the  Tenancy Agreement regardless of whether you have  collected your keys. 

If you cancel your booking and are able to find an  eligible replacement tenant, subject to our agreement,  you will be released from the contractual obligations  as set out in the Tenancy Agreement. Any overpaid  rent will be refunded to you, less an amount equal to  your Holding Deposit as a cancellation fee. The site  team will confirm your official release date. 

5. CANCELLATIONS AFTER YOU HAVE MOVED INTO  THE ACCOMMODATION
 
5.1 We hope you have a happy stay in your  accommodation, but if for any reason you decide to  leave during your contracted term, the landlord may  agree to release you from your contract. Providing  the conditions set out below are met: 

5.1.1 You agree that you will not transfer or sublet  the tenancy created by the Tenancy Agreement  to anyone else without obtaining our written  consent in-line with point 11.1(m) of the Tenancy  Agreement. 

5.1.2 You find a suitable replacement to take a  new Tenancy Agreement for your room for the  remaining period of your contract. 

5.1.2.1 Replacement tenants must be 18 years  old or over and enrolled as a full time student  in a university or college in proximity

to the  accommodation. Where the accommodation  has agreements with set universities, the  replacement may be restricted to that university  - Please check with your Accommodation Team. 

5.1.2.2 The incoming tenant must enter into a  Tenancy Agreement with us and pay sums due  within this agreement. 

5.1.2.3 The incoming tenant, where reasonable,  must provide a suitable Guarantor. The Guarantor must accept the Terms and Conditions set out in the Tenancy Agreement. 

5.1.3 Refunds due will not be processed until the  replacement taking over the contract has signed  the Tenancy Agreement, paid and moved into the  accommodation. 

5.1.4 If you do find someone to take over your  contract, you will need to pay a £50 administration  fee. 

5.1.5 If you fail to find someone to take over your  tenancy, you will be responsible for paying the  full rent until the end of your contracted time at  the accommodation. 

6. CANCELLATIONS BY CRM STUDENTS OR THE  LANDLORD 

Our terms and conditions require you to sign your  Tenancy Agreement online within 14 calendar days  of receiving the Offer of Accommodation. If you fail to  sign your agreement within this timescale, we may  cancel your booking, giving notice by email and you  will forfeit any booking fee paid if it is outside the  cooling off period above. 

If you fail to check-in on your accommodation start  date and you have not signed your agreement, we  may cancel your booking at any time by giving notice  by email. If you are outside the cooling off period, your  Holding Deposit will not be refunded. 

Once you have signed your Tenancy Agreement, it  may only be terminated if we mutually agree to do so  or in the circumstances set out in point 3 above. 

7. ROOM AND TENANCY CHANGES 

     Change to Tenancy Length 

       If you wish to change your tenancy length, you will be  unable to shorte your tenancy, but you can choose to  extend without charge           up until Tenancy Start Date  (Subject to room availability).

     Tenancy Start Date 
        If you wish to change your tenancy start date, please  contact your local accommodation team.

     Room Swaps 

 If you wish to upgrade your room, or move to a  different room type, which is the same type as your  original choice, you can do so free of charge up until  the Tenancy Start Date, (Subject to room availability). 

Room moves after the start date will be subject to  room availability. An administration charge of £50  will be payable for the variation of the Tenancy  Agreement. 

Governing Law 

These terms and conditions shall be governed in  accordance with the laws of England and Wales.