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Being the best student accommodation platform in the UK & Ireland, we’ve constantly had to evolve to meet the expectations of our students. The ongoing pandemic has brought about a seismic change to the way we conduct business, albeit our determination to provide students with the best possible accommodation remains the same. To get a glimpse at how we’re helping students snap up their accommodation in the most carefree and hassle-free way, check out UniAcco’s free cancellation policies.
Free Cancellation Policy
In order to ensure students have the most hassle-free experience in booking their student accommodation, we’ve enforced some free cancellation policies. We do not want students losing money because of circumstances beyond their control. These policies are designed to safeguard the interest of students. Get guaranteed free cancellation of your student accommodation in the following circumstances –
- No Visa, No Pay
Our first Free Cancellation Policy is the No Visa, No Pay policy. In case you run into problems in securing a visa, your student accommodation can be cancelled for no extra cost. All you need to do is inform your booking agent, and they will do the needful.
- No Place, No Pay
Students often book their accommodation well in advance, even before their place at university is confirmed. While this is the norm, and we do appreciate their proactive thinking, we also realize that anything can happen in the intervening period. So, in case you fail to land a seat at your university, you can cancel your booking by just informing your booking agent. You will not be charged any cancellation fee for this.
- COVID-19 Cancellation Policy
The global pandemic has greatly affected our daily lives. While most universities have combated this problem and are now gearing up to welcome students on campus, there are still some universities that are uncertain about their start dates. In any case, our COVID-19 Cancellation Policy is in place to save you from any unexpected changes brought up by your university because of COVID-19.
If your university decides to postpone your start date, then you will have to pay only from the month your university commences its teaching. We will not ask for any additional payment (apart from the advance payment or first rent instalment) before you move in.
In case the Government imposes travel restrictions that prevent you from travelling to the UK & Ireland, your booking can be easily cancelled at your request.
Price Match Guarantee
We’ve long been pioneers in offering the best prices on student accommodations. In order to substantiate our claim, we’ve launched our brand new Price Match Guarantee policy. According to this policy, if you find a student accommodation available at a lower price on any other third-party student accommodation platforms, we guarantee to match that price at the time you make your booking.
In order to benefit from the Price Match Guarantee policy, all you have to do is provide us with a link to the competing offer before completing your booking.
The Price Match Guarantee is applicable on group booking discounts, incentives and even “Refer A Friend” offers.
Conditions for Price Match Guarantee –
- The property and room type on offer is the same.
- The duration of the tenancy is the same.
- For group booking discounts, the size of the group remains the same.
- For “Refer A Friend” offers, the number of friends making the booking remains the same.
- The third-party student accommodation platforms’ offer is genuine. (Determined solely by UniAcco)
Please note that the Price Match Guarantee will not be provided in the following circumstances –
- If the other offer is made by a student accommodation provider directly, and not by a third party student accommodation platform.
- If the property is not listed on or not currently available on UniAcco’s website.
- If the discount offered is on account of supplementary services that UniAcco does not offer.
- After you have made your booking with us.
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