Perry Hall

We understand that circumstances can change, and we’ve made provisions for students who need to cancel their accommodation booking. Please note that cancellations can only be made under specific conditions as outlined below:

1. Cancellation within 7 Days of Signing
   You can cancel your accommodation agreement within 7 days of signing the contract, provided you have not moved in. To do so, please inform our team as soon as possible to complete the cancellation process
2. No Place No Pay
   If you do not receive the required exam results to begin or continue your course at your chosen university or college, or if your place at the university or college is withdrawn, you are eligible to cancel your booking. You must notify us within 72 hours of learning that your offer has been withdrawn or that you did not meet the required exam results. You will need to provide acceptable evidence of this situation (such as a letter from your university or college).
3. No Visa No Pay
   If you live outside the UK and are unable to obtain a visa to enter the UK to begin or continue your studies, you can cancel your accommodation booking. You must inform us within 72 hours of your visa application being declined and provide evidence of the visa refusal.
4. Cancellations Outside of These Conditions
   If you wish to cancel your accommodation booking for reasons outside of the conditions listed above, you will be required to find a replacement tenant to take over your contract. The replacement tenant must meet the eligibility criteria and agree to the terms of the original contract.