Question 1

Who cleans the room and communal area?

Accepted Answer

Each property has different services available with some including room and communal cleaning. Please ask us on an individual property basis and we’ll inform you of what’s available.

Question 2

What’s a holding deposit?

Accepted Answer

We ask for a holding deposit of 1 weeks worth of rent upfront, this is held while we get your references and start draw up your tenancy agreement.

Question 3

Can I book a place with my friends?

Accepted Answer

Yes, you can book accommodation with your friends and specific schemes do sometimes run group booking promotion throughout the year. To reserve the property, we will need all your friends details including full name, contact details and university I.D.

Question 4

Am I allowed to have guests?

Accepted Answer

Yes. It is your home, so you are allowed to have guests visiting you. Generally speaking, we offer a maximum stay of 3 days with no additional charge. Extensive stay is not allowed.

Question 5

What’s provided in the bedroom? Do I need to bring my own bedding?

Accepted Answer

Facilities and features can vary from property to property. Typically, you are provided with a bed, a study with a desk and a chair, book shelves, wardrobe and plenty of storage. Bedding is not provided with each room as most of our students prefer to bring their own.

Pitt Street Studios, Newcastle