YOHO Queen Mary 2, London

Frequent Asked Question (FAQ's)

What is platform fees?

The Platform Fee is a one-time charge that prioritizes your booking and grants access to exclusive pre and post-landing services, potentially saving up to £1,500. This fee is refundable if UniAcco cannot secure the room category and property you select.

Is it Refundable?

You can get a full refund if you cancel within 24 hours of payment, after which platform fees will not be refunded (To be added on Cancellation Policy also)

Will the booking fee be refunded to the student?

Fee is non-refundable in case the student decides to swap their accommodation from a non-commissionable property to a commissionable property. Platform Fee is refundable to the student if they decide to cancel their booking within the defined “UniAcco Cooling Off Period”. This period will be upto 48 hours from the months April-September and 5 days from the months October-March.

Why should a student book with UniAcco and not directly with the Property Manager?

We will assist the student with the entire booking process. End-to-end handling of the cancellation process for the student. (Platform Fee won’t be refundable to the student in this scenario). Post Move-In Assistance to the student.

How do I prove I am exempt from Council Tax when I move into YOHO Queen Mary 2, London?

Full-time students in the UK are exempt from Council Tax while staying at YOHO Queen Mary 2, London. Council Tax is usually already exempt and included in your rent. If required, you can download a Council Tax Exemption Certificate from your university and submit it to your local council. If you’re unsure, your UniAcco property team can guide you through the process.

What is the cost of student accommodation at YOHO Queen Mary 2, London?

The student accommodation cost of YOHO Queen Mary 2, London ranges from £265/week to £336/week depending on the room and stay period. UniAcco also offers Exclusive cashbacks, discounts on group bookings, and seasonal student housing offers. Contact UniAcco team for more details.

What types of rooms are available at YOHO Queen Mary 2, London?

YOHO Queen Mary 2, London student accommodation in London offers a wide selection of modern room types for students, including Room 1 Shared Bathroom, Room 2 Shared Bathroom, and Studio 2. Each option is designed to provide comfort, privacy, and convenience, making it an ideal choice for students looking for high-quality accommodation.

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