Merchant Apartments

Cancellation Before Check-in AY 26/27

Your booking can be cancelled before check-in if:

• You have unpaid rent or fees from a previous tenancy.
• You do not pay rent on the due date.
• You do not pay the damage/security deposit.
• Your guarantor does not submit the signed guarantee within 14 days or before check-in (whichever is earlier).
• You do not check-in within 14 days after the tenancy starts, unless you informed the property about a late arrival. You will still have to pay rent until the termination date.

Before the Tenancy Starts

The agreement can be cancelled if you are unable to start or continue your university/college course. You must inform the accommodation according to the 2026/27 cancellation policy.

Termination During the Tenancy

The agreement can be ended during the stay if:

• You stop being a full-time student in the UK.
• You are involved in criminal or anti-social behaviour.
• You break the terms of the agreement.
• In Scotland or Northern Ireland, rent is unpaid for 14 days after the due date.
   

Important

If the agreement is terminated, the tenancy ends but you must still pay any unpaid rent or charges up to the termination date.

???????Students themselves must submit a request form on our cancellation webpage and attach any required documents to start the process. this applies to student who has accepted the offer and wants to cancel. for dual occupancy, the lead tenant who signed the contract has to do this.

Cancellation Policy AY 25/26

Booking can be cancelled before check-in if:

• You have unpaid rent or fees from a previous stay.
• You do not pay the rent on the scheduled date.
• You do not pay the security/damage deposit.
• Your guarantor does not submit the signed guarantee within 14 days or before check-in (whichever is earlier).
• You do not check in within 14 days after the tenancy starts, unless you informed the property about a late arrival. You must still pay rent until the cancellation date.

Before the tenancy starts:

• The agreement can be cancelled if you cannot start or continue your course at the university or college.

During the tenancy:
The agreement can be ended if:

• You are no longer a full-time student in the UK.
• You are involved in criminal or anti-social behaviour.
• You break the terms of the agreement.
• Rent is unpaid for 14 days in certain locations.

Important:
Even if the agreement is terminated, you must still pay any outstanding rent or charges up to the termination date.

4-Instalment Plan:51-Week Tenancy Instalment Plan (Approx. Weeks Paid)

• August: Payment for 5 weeks

• October: Payment for 17 weeks

• January: Payment for 17 weeks

• April: Payment for 11 weeks

4-Instalment Plan: 44-Week Tenancy Instalment Plan (Approx. Weeks Paid)

• August: Payment for 4 weeks

• October: Payment for 15 weeks

• January: Payment for 15 weeks

• April: Payment for 10 weeks

9-Instalment Plan: 51-Week Tenancy Instalment Plan (Approx. Weeks Paid)

• August: Payment for 6 weeks

• October: Payment for 6 weeks

• November: Payment for 6 weeks

• December: Payment for 6 weeks

• January: Payment for 6 weeks

• February: Payment for 6 weeks

• March: Payment for 6 weeks

• April: Payment for 6 weeks

• May: Payment for 6 weeks (may vary slightly by +1% depending on property)

9-Instalment Plan: 44-Week Tenancy Instalment Plan (Approx. Weeks Paid)

• August: Payment for 5 weeks

• October: Payment for 5 weeks

• November: Payment for 5 weeks

• December: Payment for 5 weeks

• January: Payment for 5 weeks

• February: Payment for 5 weeks

• March: Payment for 5 weeks

• April: Payment for 5 weeks

• May: Payment for 5 weeks (may vary slightly by +1% depending on property)