The Rackhay
The Rackhay is a student accommodation in Bristol, especially for University of Bristol students. It offers 115 non-en-suite rooms, creating a shared living space where residents use common bathrooms, kitchens, and lounge areas together. The accommodation is in the lively city centre, just a ten-minute walk from the university campus. It’s part of the Riverside Residential Village, which includes several blocks like Favell House and Waverley House, providing 562 places. The design is modern, with social spaces that help build a sense of community among students.
Features
The Rackhay Bristol student accommodation offers various student housing options to improve the living experience. Each of the 115 rooms, though not en-suite, includes access to a shared kitchen with an electric stove and microwave. There’s also a common area for residents to relax and socialise. High-speed WiFi, a laundry room, and secure bike storage are available, ensuring convenience and safety. The premises are under CCTV surveillance, adding an extra layer of security. Students can also access 24/7 support whenever they need help. With utility bills included, managing finances becomes easier, reducing the chances of disputes over bills. Content insurance is also provided to protect personal belongings, giving students peace of mind during their stay. For further details, you can approach UniAcco, and we will help students learn more about The Rackhay accommodation by comparing amenities and services.
Location
The Rackhay is on Queen Charlotte Street in Bristol City Centre, BS1 4HJ, United Kingdom. It's in the East Residential Village, where nearly 4,000 students live. The University of Bristol campus is just a short walk away. Whistle Punks Urban Axe Throwing is only 0.3 miles away from nearby attractions. Blame Gloria Bristol and Smoke & Mirrors Comedy & Magic Theatre Pub are closer, about 0.2 miles from The Rackhay. Bristol Cathedral, a beautiful mediaeval cathedral, is just a 5-minute walk from The Rackhay. If you’re up for a walk, Clifton Suspension Bridge, a famous Bristol landmark, is 25 minutes away on foot or a 10-minute bus ride. M Shed, a museum showcasing Bristol’s history and culture, is a 10-minute stroll along the waterfront. When it comes to food, Talwar Express is just 0.1 miles away. MUSE Brasserie - Bristol and Ciao are around 0.2 miles from The Rackhay. If you are a fan of pizza and cider, The Stable is only a 5-minute walk away. Aqua, a seafood restaurant with a view of the harbour, is a 10-minute walk along the waterfront. Living at The Rackhay means you're close to plenty of entertainment and dining options, all within easy walking distance.
Commute
The Rackhay accommodation in Bristol sits right in the city centre, which makes it easy for students to reach. The University of Bristol is just a short 10-minute walk away, roughly half a mile, making it very convenient for students. Bristol Temple Meads is the nearest tram station, about a mile from The Rackhay, which offers good public transport options. If you prefer the train, Bristol Temple Meads is also close by, about 0.5 miles away. Bristol Parkway is another option, though it’s a bit further. For bus travel, Queen Charlotte Street and St. Augustine’s Parade bus stops are within a 5-minute walk and provide access to several routes around the city. Rupert Street is another nearby stop just five minutes away, with buses like the 41, 43, 48, A1, M1, and X91 stopping there. For those who bike, The Rackhay provides storage, and the area has good bike lanes, making the ride to the university quick and easy—about 10 minutes.
Room Types
Room options include standard single rooms and studio apartments, for a 42-week stay. The Rackhay offers 115 rooms without en-suite bathrooms, made especially for students. Residents share key facilities like bathrooms, kitchens, and lounge areas with their flatmates in this setup, helping build community. The modern rooms feature small double beds and enough storage space for students' belongings. As part of the Riverside accommodation, The Rackhay also provides access to extra amenities, such as a large common room with a pool, table tennis and a study room.
Cleaning Equipments Available
Utility Bills Included
Microwave
Trash System
Electric Stove24x7 Personal Assistance
Verified Listing
Distance from City Centre
11 m
11 m
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Room Options
Underfloor Heating
Windows / Curtains
Double Bed
Private Room
Windows / CurtainsDouble BedPrivate RoomFacilities in The Rackhay
Apartment
Cleaning Equipments AvailableUtility Bills IncludedMicrowaveTrash SystemElectric Stove
WiFi
Fridge
HeatingCommunity
Lounge Area
Communal Relaxing & Study Area
24x7 Dedicated Support
Contents Insurance
Laundry Room
Bike Storage
CCTVExplore Beyond The Rackhay
The CentreThe CentreCollege Green (P1)
Cabot CircusSt Nicholas MarketLocation & Maps
Queen Charlotte Street, BS1 4HJSarthak Rokade
It was great, clean accommodation, I liked it
Payment Details
Booking Fee: You are required to pay £250 as advance rent payment.(Adjustable in rent).
Instalment plan: If you are a student with a permanent UK home address then you will usually have the option of paying in one, three or seven instalments. If your permanent home address is outside the UK then you have the option of paying in one, two or four instalments.
Guarantor: UK or International guarantor required.
Mode of Payment: Debit/credit card, Bank transfer.
House Policies
Cancellation Policy
Cooling Off Period
1. Unless you have already collected the keys to the accommodation, you may cancel your booking by writing or completing our Cancellation Form, at any time during the 7 days after Property send you an e-mail confirming your booking is complete (the “7 Day Cooling-Off Period”). If your Tenancy is for a room in Wales, please contact us directly as a different cooling off period may apply. If you do that, you will not be charged and Property will return your deposit or any Advance Rent Payments you have made.
2. Once the 7 Day Cooling-Off-Period has expired, you will have to pay all amounts due under your Tenancy Agreement unless a replacement Tenant is found for your Room in accordance with this policy, or you enter a new Tenancy with Property Manager. To be considered a replacement Tenant, the individual would need to be a student who is eligible to book a Property Manager room in the usual way.
Replacement Tenants – Before your Tenancy Start Date has occurred
3. If you have proposed a replacement Tenant prior to your Tenancy Start Date, Property Manager has complete discretion as to whether it:
a. accepts the proposed replacement Tenant and enters into a Tenancy Agreement with them;
b. places the room back on general sale; or
c. allocates the room to an alternative student on a waiting list to enter into a Tenancy Agreement.
Property will release you from your Tenancy Agreement on the date seven days after any of the above has occurred.
Replacement Tenants – After your Tenancy Start Date has occurred
4. If a replacement Tenant is found for your Room after your Tenancy Start Date, Property will release you from your Tenancy Agreement from the start date of the replacement Tenant's new Tenancy Agreement. If you have occupied the Room prior to this, you will be charged £50.00 to cover our costs of preparing the Room for the replacement Tenant.
No Place No Pay – applicable to 1st year students only.
5. If you are a prospective first year undergraduate student and your offer of a place at your preferred University/Higher Education Institution is withdrawn by the University/Higher Education Institution as a result of you not achieving their required entry grades, you may be eligible to be released from your Tenancy Agreement. You may also be eligible to be released from the Tenancy Agreement if you are a prospective first year undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply us with a copy of:
d. a written rejection letter from your chosen university/college or UCAS or a screen shot of your UCAS status which confirms that the required results were not achieved; or
e. a copy of the proof of acceptance of your new university by UCAS adjustment.
6. These document(s) must be received by us within 7 calendar days from the date your results are published. Please complete our Cancellation Form with your documents. On receipt of the required documentation, it will be verified and, provided Property are satisfied, Property will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full.
International Cancellation Policy:-
These additional cancellation provisions apply for any individual making a booking outside of the United Kingdom.
Cooling Off Period – the provisions for the Cooling Off Period set out in the main Cancellation Policy shall apply;
After the Cooling Off Period - Once the Cooling Off Period has expired the Tenant remains liable for the rent for the whole length of the tenancy unless they want to cancel with one of these 3 conditions:
No Place No Pay: the provisions for No Place No Pay set out in the main Cancellation Policy shall apply, save that this option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
No Visa No Pay:if the student doesn’t get their visa to come and study in the UK, the student must send us the visa application rejection letter within 7 days of receiving it. On receipt of the required documentation, it will be verified and, provided Property are satisfied, Property will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full. This option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
No ATAS certificate, No Pay: Some international students coming to the UK to study in very specific fields need to apply for an ATAS certificate. (Academic Technology Approval Scheme). If a student’s ATAS certificate application is rejected the student must send us the ATAS certificate application rejection letter within 7 days of receiving it. On receipt of the required documentation, it will be verified and, provided Property are satisfied, Property will cancel your Tenancy Agreement and refund any deposit or advance rent paid in full. This option shall not be available after the 31st August in the year the Tenancy Start Date is due to occur.
The cancellation requests along with the proof documents must be sent by the student, from the email address they have registered their account with Property Manager and must be sent.
If an agent is involved the evidence must be sent to the agent and then forwarded via mail.
Replacement Tenants – Before your Tenancy Start Date has occurred
If you have proposed a replacement Tenant prior to your Tenancy Start Date, Property Manager has complete discretion as to whether it:
a. accepts the proposed replacement Tenant and enters into a Tenancy Agreement with them;
b. places the room back on general sale; or
c. allocates the room it to an alternative student on a waiting list to enter into a Tenancy Agreement.
Property will release you from your Tenancy Agreement on the date seven days after any of the above has occurred.
The student remains liable for the rent unless they find a replacement Tenant.
Cancellation Policy!
If a student wishes to cancel, has changed their plans, or was not accepted, they must send an email so the Property Manager can update the booking to an Early Leave Request or terminate it, depending on the situation.
Frequent Asked Question (FAQ's)
Is it possible to prolong my tenancy?
Certainly, if your current room is still vacant, we would be delighted to extend your stay. Kindly get in touch with us, we will be pleased to facilitate this arrangement for you.
Is there parking provided at my accommodation, and what is the associated cost?
Parking is available at some of our properties, and students can reserve spaces on a first-come-first-served basis. The parking fee varies depending on the property.
For details on parking availability at your accommodation, refer to your property welcome guide. Locate your welcome guide here.
Why is my credit no longer visible on my statement?
If there's a credit on your account, it will no longer be displayed on your account statement. However, if you have an upcoming future instalment (within the next 10 days), any previously shown credit on your account has now been utilized to offset the upcoming instalment. This means that the rent will be deducted, with the amount being reduced by the credit on your account.
What types of bank cards are accepted for payments on the Unite Students Website?
Accepted bank cards for making payments on the Unite Students Website include Visa, Visa Electron, Mastercard, Maestro, and UnionPay.
Which currencies can I use for making payments?
Payments made via Visa, Visa Electron, Mastercard, or Maestro will be in GBP (£).
For Chinese students making payments via UnionPay credit or debit cards, payments will be displayed in GBP (£) during the payment process. However, the bank will deduct the amount in CNY or RMB (¥).
Can I make payments using UnionPay?
If you are an international customer and unable to pay by Direct Debit or CCRA (recurring card payment), it might be possible for you to pay via UnionPay through your online Customer Account or during your booking.
What happens if I can't make a payment?
Instalment due dates are outlined in your tenancy agreement, and by accepting the contract's terms and conditions, both the customer and guarantor are accepting responsibility for payment on the provided dates. If you cannot make a payment, please communicate with your property team. They can discuss your payment options and advise you on any potential implications based on the lateness of the payment.
