Charles Street Verified

Booking Deposit:  To confirm your booking, a £250 deposit is required for immediate move-ins (AY 2025–26) for a limited time. For the 2026–27 academic year, one month’s rent is required to secure your booking.
Installment Plan: You can pay in Montly Installments.
Guarantor: Guarantor is a mandatory requirement. In case of international guarantors, only student’s parents are accepted.
Mode of Payment: Bank transfer.

Security Deposit Refunds

• Fully refundable if the student cancels before signing the Agreement
• Refund initiated within 14 working days of the booking cancellation
• Refund timelines are subject to banking channels, intermediary delays, and verification completion

Advance Rent Refunds

• Non-refundable after the cooling-off period has ended (except visa rejection or exceptional cases with proof)
• Refundable if a student provides a replacement
• All refund decisions are at Manager’s discretion based on documented circumstances
• Refunds initiated within 14 working days of Manager's confirmation

Please Note (Visa Rejection Case)

The tenant can request cancellation in case of visa rejection, provided that:

• Student notifies within 24 hours of receiving the decision
• Notification is received on or before 15th August’26
• Valid documentary proof is submitted

?? In such cases:

• Company may refund both security deposit and advance rent in full (at its sole discretion)
• All decisions are final and binding

Cancellation After Check-In

• 60-day written notice is mandatory for early move-out
• Rent continues during the notice period

Early Move-Out Options

1. Student-arranged replacement

• Replacement must be vetted and approved by Manager
• Upon successful replacement check-in, booking is cancelled

2. Property Manager-assisted replacement

• GBP 750 / EUR 750 tenant finder’s fee applies (non-refundable)

3. No replacement

• Rent continues as per contract and notice period
• Overpaid rent refunded after adjusting dues/damages
• Security deposit is forfeited (where applicable)

General Notes

• All replacement tenants must be approved by Property Manager
• Refunds processed only after replacement & verification completion
• No refund if no replacement is found/arranged
• Tenant finder’s fee (GBP 750 / EUR 750) is non-refundable and per unit
• Agents must ensure students understand pricing, terms, and timelines before booking
• Property Manager relies on agent confirmations for booking initiation
• Some properties may have stricter terms, communicated before agreement signing