Scape South Bank

No Visa No Pay - Submit your request via post or email to cancel the booking with evidence in writing that your Visa application has been refused and you no longer have a place on your course.
Initial Cancellation Period/Cooling-Off Period – There is no cooling-off period for the property. You can only cancel your booking in case of visa denials.
Terms & Conditions
We understand that some individuals apply for accommodation while waiting for confirmation of acceptance to and/or enrolment in an education facility and subsequent course offer, or issue of an Australian student visa by the Australian Government.
If you have paid a holding deposit (1 week's rent) for a property and:
your application for an Australian student visa is denied or not provided by the Australian Government; and/or
you are not accepted into any education facility you applied for
YOU MAY REQUEST IN WRITING FOR YOUR BOOKING TO BE CANCELLED IN WHICH CASE:
your booking may be cancelled; and
the holding deposit and all fees paid by you will be refunded in full, (Full Refund)
IN ORDER TO QUALIFY FOR A FULL REFUND, YOU MUST PROVIDE US WITH:
written proof of the relevant circumstance set out above
a minimum of three days' written notice prior to the commencement date of your residential tenancy agreement; and
a duly completed Refund Form