564 Princes Highway Rocksdale

Cancellation & Stay Policy

Rent Payments

• Rent is collected every Tuesday.

• If you move in on any day other than Tuesday, your first invoice will be prorated accordingly.

Booking Confirmation

• Your accommodation is secured only after the security deposit is paid.

Check-Out & Fees

• A cleaning fee will be charged at the time of check-out.

• Bed sheets, pillows, and towels are not provided unless requested in the application (additional charges apply).

• Friendstay provides one set of keys per bedroom.

Bond Refund

• The bond will be refunded within 21 days after your check-out, provided all conditions are met.

Early Move-Out Policy

Can you move out before your minimum stay ends?

• Moving out before the agreed minimum stay is considered a breach of contract, and in such cases, the security deposit will not be refunded.

However, there is an option to avoid this loss:
You may transfer your lease by finding someone to take over your room. If you successfully arrange a replacement tenant:

• Your full bond will be refunded.

• We will assist with the security deposit and contract transfer process to ensure a smooth transition.

You may cancel your membership at any time through the members’ portal. No penalty fee will apply provided you have completed the minimum stay of 12 weeks and have given at least 21 days’ notice of cancellation. Failure to meet the minimum stay and/or the required notice period will result in a penalty equivalent to two weeks’ rent, which will be deducted from your security deposit.