Question 1

What is platform fees?

Accepted Answer

The fee is intended to support the delivery of improved customer services and guarantee that you receive preferential treatment throughout the booking process.

Question 2

Is it Refundable?

Accepted Answer

You can get a full refund if you cancel within 24 hours of payment, after which platform fees will not be refunded (To be added on Cancellation Policy also)

Question 3

Will the booking fee be refunded to the student?

Accepted Answer

Fee is non-refundable in case the student decides to swap their accommodation from a non-commissionable property to a commissionable property. Platform Fee is refundable to the student if they decide to cancel their booking within the defined “UniAcco Cooling Off Period”. This period will be upto 48 hours from the months April-September and 5 days from the months October-March.

Question 4

How will we differentiate the booking fee for a UK Student/International Student?

Accepted Answer

Platform fee reflects upfront for all non-commissionable properties. For partially commissionable properties, the platform fee should reflect at the time of the student filling the booking form. This is subject to the nationality of the student.

Question 5

Why should a student book with UniAcco and not directly with the Property Manager?

Accepted Answer

We will assist the student with the entire booking process.  End-to-end handling of the cancellation process for the student. (Platform Fee won’t be refundable to the student in this scenario). Post Move-In Assistance to the student.

Question 6

If I change my mind after booking, can I cancel my booking?

Accepted Answer

If you inform us within 5 days after your original booking date, we will cancel your booking and refund your deposit.

Question 7

Can I smoke in the building ?

Accepted Answer

Smoking is not allowed in the premises.

Question 8

Is there a support team available to help?

Accepted Answer

Yes we have an on-site team to help you.

Question 9

Is a Guarantor required to book a room?

Accepted Answer

For Therese House, Londonist, a guarantor is not required.

Question 10

Instalment Plan - What are the payment plans available?

Accepted Answer

Therese House, Londonist has no payment plans and needs to be paid the full amount

Question 11

Does the property have No Visa No Pay policy?

Accepted Answer

No, Therese House, Londonist does not have 'No Visa No Pay' policy.

Question 12

Does the property have No University No Pay policy?

Accepted Answer

No, Therese House, Londonist does not have 'No University No Pay' policy.

Question 13

How far are the nearby universities to the accommodation?

Accepted Answer

Therese House, Londonist student accommodation is near UAL Central Saint Martins (1.9 Miles), King's College London - Waterloo Campus (1.7 Miles), King's College London - Guy's Campus (1.7 Miles), Cass Business School (0.5 Miles), Kaplan International College London (1.5 Miles), SOAS University of London (1.7 Miles), BPP University London - Holborn (1 Miles), Istituto Marangoni (1.4 Miles), Newcastle University London (1.2 Miles), The University of Law London Bloomsbury (1.8 Miles), BPP University London - Waterloo (1.6 Miles), UAL London College of Fashion - High Holborn Campus (1 Miles), Le Cordon Bleu - London Campus (1.3 Miles), AA School of Architecture (1.7 Miles), Anglia Ruskin University, London (0.5 Miles), City Law School (0.9 Miles), Glasgow Caledonian University - London Campus (1.4 Miles), Point Blank Music School (1.6 Miles), UAL London College of Fashion - Curtain Road Campus (1 Miles), University of Liverpool - London Campus (0.7 Miles), BPP University London - City (1.2 Miles), Guildhall School of Music and Drama (0.5 Miles), The University of Law London Moorgate (0.5 Miles), British Study Centres London Central (1.3 Miles), BPP University London - King's Cross (1.4 Miles), Conservatoire for Dance and Drama - Royal Academy of Dramatic Art (1.7 Miles), Pearson College - MidTown Campus (1.3 Miles), London Metropolitan University - Moorgate Campus (1.5 Miles), Bangor University - London Campus (1.2 Miles), The Urdang Academy (0.8 Miles), Paris Dauphine University (0.9 Miles), London School of Hygiene & Tropical Medicine (1.8 Miles), London School of Business and Management (1.8 Miles), UAL London College of Fashion - Golden Lane Campus (0.2 Miles), London College of Contemporary Arts (0.7 Miles), The School of Advanced Study (1.6 Miles), London School of Business and Finance (0.5 Miles), London Contemporary Dance School (1.8 Miles), The London Institute of Banking & Finance (1.2 Miles), British School of Osteopathy (1.7 Miles), Courtauld Institute of Art (1.3 Miles), Gemological Institute of America (1.6 Miles), St Patrick's College, London (1.7 Miles), INTO London World Education Centre (1.2 Miles), Rose of York Language School (1.7 Miles), SAE Institute - London Campus (1.8 Miles), Conservatoire for Dance and Drama- London Contemporary Dance School (1.8 Miles), Glasgow Caledonian University- London Campus (1.4 Miles), Queen Mary University of London - Charterhouse Square Campus (0.3 Miles), Queen Mary University of London - Lincoln's Inn Fields Campus (1.1 Miles), Queen Mary University of London - Whitechapel Campus (1.9 Miles), University of London - Institutes and activities (1.8 Miles), London School of Hygiene and Tropical Medicine (1.8 Miles), Royal Holloway and Bedford New College (1.7 Miles), University of Gloucestershire, London (1.8 Miles), University of London (1.8 Miles), University of the Arts London (1 Miles), London School Of Commerce & IT (1.8 Miles), Conde Nast College of Fashion & Design (1.7 Miles), London College of Style (1.5 Miles), Ulster University London branch campus (0.7 Miles), Westminster Kingsway College (1.2 Miles), City Academy London (0.7 Miles), Royal Academy of Dramatic Art (1.9 Miles), New College of the Humanities (1.7 Miles), UCL School of Pharmacy (1.4 Miles), London Waterloo Academy (1.4 Miles), London School of Commerce (LSC) (1.6 Miles), Hult International Business School - London Graduate Campus (0.9 Miles), GISMA Business School - London Centre (1.8 Miles), Le Cordon Bleu London (1.3 Miles), Fashion Retail Acadamy (1.9 Miles), UCL Institute of Ophthalmology (0.6 Miles), UCL Institute of Ophthalmology (0.6 Miles), Fashion Retail Acadamy (1.9 Miles), Le Cordon Bleu London (1.3 Miles), London Film School (1.6 Miles), Birkbeck University of London (1.7 Miles), Coventry University, London (1.2 Miles), London School of Economics and Political Science (1.1 Miles), City, University of London (0.6 Miles), ICON College of Technology and Management (1.7 Miles), King's College London (1.2 Miles), Cats London (1.2 Miles), Northumbria University London (1.2 Miles), Central Film School (0.9 Miles), Hult International Business School - London Undergraduate Campus (1.8 Miles), Bayes Business School (0.6 Miles), Central School of Ballet (1.4 Miles), UK College Of English (1.3 Miles), London Metropolitan University, Aldgate Campus (1.5 Miles), LCCM London (1.6 Miles), Sotheby's Institute of Art (1.8 Miles), Uk College Of Business And Computing (1.2 Miles), City And Islington College - Sixth Form College (0.8 Miles), City of London College (1.9 Miles), LSDM - London School of Design and Marketing (0.9 Miles). These campuses/universities are within 2 miles of the property.

Question 14

How can I book this property?

Accepted Answer

You can book Therese House, Londonist in 3 simple steps:

Make a booking by submitting your details through the UniAcco booking form and pay the deposit.
UniAcco will process your booking with the property manager.
Finally, sign the tenancy agreement to confirm the booking.

Therese House, Londonist

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