Q: Can I smoke in my room?

No. There is a strict non-smoking and anti-drug policy in our buildings. Anyone caught smoking on site a £50 charge will be deducted from their deposit and anyone caught using illegal substances, we will contact the local authorities.

Question 1

Do I need a UK based guarantor?

Accepted Answer

Yes, but if you cannot find a UK based guarantor, you can either pay for your rent upfront and get a 3% discount (available for bookings of 39 weeks or more) or you can register with ‘Housing Hand’, for further information, please email: admin@finddigs.co.uk.

Question 2

How do I pay my rent?

Accepted Answer

Your rent will be due by the first day of your tenancy. If your payment is not received by then, you will not be allowed to enter the room. For international payments, please make the transfer at least 5 working days prior to the commencement of your tenancy.

In the event that you are paying your rent from your student loan, please send us proof of your loan timetable and we will postpone the payment dates to match your loan.

Question 3

Can I smoke in my room?

Accepted Answer

No. There is a strict non-smoking and anti-drug policy in our buildings. Anyone caught smoking on site a £50 charge will be deducted from their deposit and anyone caught using illegal substances, we will contact the local authorities.

Question 4

When will I get my deposit back?

Accepted Answer

Your deposit will be returned 4 weeks after your departure. Please make sure that you fill in a deposit return form prior to your departure, please request one from the on-site staff. Please note that in cases of damage or late payments your deposit might be reduced

Clapham Flatshare