Arbour House
Distance from City Centre
Price Match Guarantee
24x7 Personal Assistance
Room Options
Facilities in Arbour House
Apartment
Community
Location
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Payment Details
Booking Fee: £25 to confirm a booking. (Non Refundable)
Security Deposit: £250 for Full Payment / 4 weeks of rent for instalment option to confirm a booking.(Refundable at the the end of tenancy)
Guarantor: Not Required
Mode of Payment: Credit/Debit Card.
House Policies
Cancellation Policy 2024/25
- Year-round Halls of Residence: Cancellation, postponement or curtailment of stay received less than 4 weeks prior to arrival will incur a cancellation charge of 4 weeks plus booking fee.
- Summer Halls of Residence: Cancellation, postponement or curtailment of stay received less than 4 weeks prior to arrival will incur a charge of 4 weeks (or equivalent to whole stay for shorter bookings).
- Apartment/House Shares: Cancellation, postponement or curtailment of stay received less than 4 weeks prior to arrival will incur a charge of 4 weeks, plus booking fee.
- Homestays: Cancellations received less than 1 week prior to arrival will incur a cancellation charge of 1 week, plus booking fee.
Note: Until further notice, a full refund will be provided if cancellation is:
- due to a Covid-19 travel ban, imposed by any government or government institution, e.g. the FDCO, which is in effect on the day of arrival and which prevents the client from getting to their accommodation in the UK;
- due to a course of study/internship programme that the client has booked (and has been confirmed) to attend for a substantial period* during their stay at the accommodation, being cancelled by the course of study/internship programme provider altogether;
- due to a course of study/internship programme that the client has booked (and has been confirmed) for a substantial period* during their stay at the accommodation, being altered by the course of study/internship programme provider such that it is no longer available to be attended 'in person' and proceeds online only.
A refund will not be provided if the cancellation is due to a disinclination to travel on the part of the client, e.g. the course of study/internship programme provider offers both in-person and online attendance and the client chooses to not attend, or only attend online.
* a substantial period is considered to be for more than 70% of the period booked to stay in the accommodation. e.g. for a 10 week accommodation booking, attendance on the course of study/internship programme is for 7 or more of these weeks.