Crosstrend House

Cancellation Policy 2024/25

Please note that you do not have the right to cancel your tenancy once you have signed the tenancy agreement and so if you choose not to take it up, you will lose your deposit and any rent paid and will still be bound by the obligations of your tenancy agreement. Your landlord may be able to consider a cancellation request on a discrete basis, however it is by no means guaranteed that you will be able to cancel your tenancy and your landlord is not obliged to agree to do so. You can contact your property manager directly (by phone, email or in person) to discuss any cancellation request. You will find contact details for your property manager in your confirmation email and tenancy agreement.

In view of the COVID-19 situation, if you cannot travel owing to travel restrictions or if your universities / colleges are closed / have delayed the term start date due to the disease, you may request to postpone the start date of the 2020/21 tenancy accordingly at no cost. All you need to do is to provide the relevant information as soon as practicable.

Booking available subject to vacant possession