If you book online up to the 5th of August without seeing the accommodation first we operate a 72 hour “Cooling Off” period whereby you may cancel your booking within 72 hours of paying your Deposit. You may apply to cancel your booking in writing or via email to the Residence Manager at your chosen residence at any time during the 72 hours after you have paid your Deposit. Once we have received this cancelation in writing, we will confirm the cancellation, refund your full deposit of €300 back to you, and the Licence will be terminated.

Outside of the 3 day cooling off period and prior to 9th August 2019, you may apply to cancel your booking in writing or via email to the Residence Manager. Once we have received your cancelation in writing we will confirm the cancellation, retain €50 from your deposit to cover our administrative costs, refund the remaining €100 of the deposit to you, and the License will terminate.

If you cancel your booking after the 5th of August your booking deposit of €300.00 will not be refunded. If you are not successful in obtaining your place at your chosen University then don’t worry, we can help. We will consider releasing you from your License provided the following criteria are met: You submit your request to cancel in writing or email to the Residence Manager at your chosen residence on or before the 21st August 2020, with the following supporting documents: A copy of your rejection letter from the University Once we have this, we will confirm receipt of your request to cancel and refund your deposit of €300 back to you and any advance room fee payments.

If travel restrictions related to Covid-19 prevent you from travelling to the UK or Ireland for the start of the 2021/22 academic year, and therefore unable to take up your study place at University, you may cancel your accommodation without penalty. Written evidence from the University must be sent by email to the Residents’ Team no later than 10th September 2021 confirming that you are no longer registered as a student with the institution. If you wish to delay your arrival until travel restrictions are lifted, we will amend your Tenancy Start Date in line with your new arrival date. Requests must be made by email to the Residents’ Team of the accommodation booked. We will apply a credit to your account for the period between your original Tenancy Start Date and your new one. All tenancies will start on a Saturday. This offer does not apply if you have taken up an online course with your University.

If travel restrictions related to Covid-19 prevent you from travelling to the UK or Ireland for the start of the 21/22 academic year, and you therefore decide to not take up your study place at University, you may cancel your accommodation without penalty. Written evidence from the University must be sent by email to the Residents’ Team no later than 10th September 2021 confirming that you are no longer registered as a student with the institution.