Iglu Broadway

Residential Agreement Cancellations Once a Residential Agreement (“Agreement”) has been signed, the student must comply with the terms and conditions of that Agreement. Whilst the terms of the Agreement vary between different Australian States, the student is required to pay the rental due for the term of the Agreement. If the original student wants to cancel their agreement with Iglu and they or Iglu finds a replacement student to take over the balance of the Agreement, the original student will no longer be required to comply with the terms of the Agreement. This will typically incur a cancellation administration fee of between 1-2 week’s rent. Students may also cancel an Agreement without charge as part of Iglu’s “No Visa, No Offer, No Pay” option if they are: unable to secure an Australian Visa declined entry to their intended course of study in Australia. The cancellation request must include supporting documents and be received prior to their lease commencement date. International Students If you are affected by student visa processing delays, please contact your Iglu property to discuss options. Reservation Cancellations If you are yet to sign your Residential Agreement, please see below for our Reservation Cancellation and Refund policy in your state.