University of HertfordshireHatfieldUnited Kingdom
Updated 7/14/2026

Can my Luton student accommodation be reserved without the holding fee?

Student Query

Hi, I am Vashnavee from Malaysia. I am about to study LM in Criminal Justice at the University of Hertfordshire this September. I wanted to understand if I can book my student accommodation without a holding fee? I found a student property that I liked and fit my preferences, but I'm temporarily short on funds for the holding deposit. Can the room still be reserved for me? Will I lose it if I can't pay right away?

Student Profile

NameVashnavee Asokan
OriginMalaysia
DestinationHatfield, United Kingdom
Budget£165/week
Goal

To understand whether student accommodation in Luton can be reserved without paying a holding fee.

Constraints
  • Temporarily unable to pay the holding fee
  • Worried about losing the preferred room in Luton
  • Wants to book an ensuite at Fitzroy Court for September
  • Unsure if accommodation can be reserved without upfront payment
  • Needs clarity on holding fee and reservation policies

Answer Summary

No, in the UK, student rooms are not reserved without a holding fee. Holding fees in the UK are capped at around a week's rent. However, the amount may vary by country and accommodation provider. When a student pays a holding fee, the room is removed from the market until that student completes the booking process and moves in. As per the Tenancy Fees Act of 2019, the room is reserved for up to 15 calendar days. In this period, the landlord has certain referencing and other checks to perform. While PBSA providers can set their own rules for holding fees, refund policies, and rent. Students cannot book an accommodation without paying a holding fee in almost all cases. Vashnavee understood this and booked Fitzroy Court with UniAcco.

How UniAcco Helped Vashnavee Asokan?

  • Helped her understand how the Tenancy Fees Act of 2019 works in the UK.
  • Explained how PBSA providers can set their own rules for holding fees and refund policies.
  • Explained the difference between holding fee and security deposit to Vashnavee.
  • Walked her through what happens once the tenancy agreement is signed.

Properties Worth Considering

  • Park House, Luton - This option is rated 4.9 out of 5 by students and costs £572- £850/month. With all-inclusive bills and accepts a UK-based guarantor.
  • Chapel Street, Luton - This option accepts a UK-based guarantor. With modern amenities and fully furnished rooms, rents here start at £575-£850/month.
  • New Bedford House - This student accommodation's monthly rent starts from £1201 to £1250/month. They offer one- and two-bed apartments that are fully furnished and include all bills.

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