If you book online up to the 5th of August without seeing the accommodation first we operate a 72 hour “Cooling Off” period whereby you may cancel your booking within 72 hours of paying your Deposit. You may apply to cancel your booking in writing or via email to the Residence Manager at your chosen residence at any time during the 72 hours after you have paid your Deposit. Once we have received this cancelation in writing, we will confirm the cancellation, refund your full deposit of €300 back to you, and the Licence will be terminated.

Outside of the 3 day cooling off period and prior to 5th August 2019, you may apply to cancel your booking in writing or via email to the Residence Manager. Once we have received your cancelation in writing we will confirm the cancellation, retain €50 from your deposit to cover our administrative costs, refund the remaining €250 of the deposit to you, and the License will terminate.

If you cancel your booking after the 5th of August your booking deposit of €300.00 will not be refunded. If you are not successful in obtaining your place at your chosen University then don’t worry, we can help. We will consider releasing you from your License provided the following criteria are met: You submit your request to cancel in writing or email to the Residence Manager at your chosen residence on or before the 21st August 2020, with the following supporting documents: A copy of your rejection letter from the University Once we have this, we will confirm receipt of your request to cancel and refund your deposit of €300 back to you and any advance room fee payments.