Question 1

What is platform fees?

Accepted Answer

The Platform Fee is a one-time charge that prioritizes your booking and grants access to exclusive pre and post-landing services, potentially saving up to £1,500. This fee is refundable if UniAcco cannot secure the room category and property you select.

Question 2

Is it Refundable?

Accepted Answer

You can get a full refund if you cancel within 24 hours of payment, after which platform fees will not be refunded (To be added on Cancellation Policy also)

Question 3

Will the booking fee be refunded to the student?

Accepted Answer

Fee is non-refundable in case the student decides to swap their accommodation from a non-commissionable property to a commissionable property. Platform Fee is refundable to the student if they decide to cancel their booking within the defined “UniAcco Cooling Off Period”. This period will be upto 48 hours from the months April-September and 5 days from the months October-March.

Question 4

Why should a student book with UniAcco and not directly with the Property Manager?

Accepted Answer

We will assist the student with the entire booking process.  End-to-end handling of the cancellation process for the student. (Platform Fee won’t be refundable to the student in this scenario). Post Move-In Assistance to the student.

Question 5

Is there an administration fee?

Accepted Answer

No there are no administration fees to pay with MAF Properties.

Question 6

How do we pay the rent?

Accepted Answer

For all properties you have the choice of setting up a direct debit when you sign your tenancy agreement or you can supply three post dated rental cheques for your instalments.

Your instalments are calculated by multiplying the weekly rent per person x 52 (weeks in the year) and dividing by 3 (number of instalments) and payable on:

- 07 or 19 June 2021 (property dependant)
- 11 October 2021
- 31 January 2022

There is also the option to make payment for your tenancy in full in advance.

Question 7

Are utility bills included in the rent?

Accepted Answer

No, utility bills are not included in the rental price. As tenants, you have the option to take an all inclusive package if you wish. You are responsible for the payment of Gas, Electricity and Water. You will need to take meter readings when you move in and then register all utilities in your names with the suppliers. We generally advise that tenants should budget approx. £5-7.00 per person per week for their bills, approximate guidelines are provided on the EPC certificate for each property. You will also be responsible for the cost of any telephone and internet (unless otherwise stated) for the property.

Question 8

Do we need contents insurance?

Accepted Answer

Yes you will need Contents Insurance for your possessions at the property.

Question 9

Is a Guarantor required to book a room?

Accepted Answer

For 54 Ecco, a UK-based guarantor is required.

Question 10

Instalment Plan - What are the payment plans available?

Accepted Answer

54 Ecco has no payment plans and needs to be paid the full amount

Question 11

Does the property have No Visa No Pay policy?

Accepted Answer

No, 54 Ecco does not have 'No Visa No Pay' policy.

Question 12

Does the property have No University No Pay policy?

Accepted Answer

No, 54 Ecco does not have 'No University No Pay' policy.

Question 13

How can I book this property?

Accepted Answer

You can book 54 Ecco in 3 simple steps:

Make a booking by submitting your details through the UniAcco booking form and pay the deposit.
UniAcco will process your booking with the property manager.
Finally, sign the tenancy agreement to confirm the booking.

54 Ecco

Special Offers

Room Options

Facilities in 54 Ecco

Location & Maps

Payments

House Policies

Cancellation Policy

Frequent Asked Question (FAQ's)