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Terms & Conditions


TERMS AND CONDITIONS OF WEBSITE USE


These terms of use (together with the documents referred to in them) tell you the terms of use on which you may use or access www.uniacco.com, a subdomain or any such related websites and/or mobile application for such website (our “Sites”) whether as a guest or registered user. Use of our Sites includes accessing, browsing or registering for an account. If you log in to our Sites through a third party such as Facebook, Google etc. then you will be bound by these terms when you reach our Site.Please read and accept these terms of use carefully before using our Sites, as these will apply to your use of our Sites. If you do not agree to these terms of use, you must not use our Sites.


Other Applicable Terms

These terms of use refer to the following additional terms, which also apply to your use of our Sites:


Information about us

Our Site is operated by Adventum Student Living Pvt Ltd. With the registered office at A-2401, Marathon Futurex, Lower Parel, Mumbai, Maharashtra 400013.


Accessing our Sites

We do not guarantee that our Sites, or any content on them, will always be available or be uninterrupted. Access to our Sites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Sites without notice. We will not be liable to you if for any reason our Sites are unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Sites. You are also responsible for ensuring that any persons with access to our Sites through your internet connection are aware of these terms of use and the other applicable terms and conditions listed above, and that they comply with them.


Your account and password

In order to register for an account on our Sites you must be aged 18 or over at the point of registration or be 13 or older and have your parent or guardian's consent to register for an account on our Sites. You must (or your parent or guardian acting on your behalf) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws.If you choose, or you are provided with, any user identification code, password or any other piece of information as part of our security procedures to set up an account, you must treat such information as confidential. You must not disclose it to any third party.We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with applicable law or any of the provisions of these terms of use and/or if we believe that your account is being used in an unauthorised or fraudulent manner.If you know or suspect that anyone other than you knows your user identification code or password you must promptly notify us at contact@uniacco.com. Following such notification you may be required to set up a new account with a new identification code and/or password.


Agreements between Users of Our Sites

Our Sites allow property owners and managers to advertise their properties (each, an “Advertiser”) to potential student tenants (each, a “Student”).You may use the Sites as a guest user or a registered user. Once you have discovered a property that best suits your needs, you can make an enquiry and complete the booking request form. The booking request form includes your name, email address, phone number and information concerning the length of stay. No payment details are required at this stage and there is no commitment to rent a room. Your allocated booking consultant will then contact you to confirm and discuss the accommodation type that you require. Contact may be made via email, call, whatsapp. We do not own or manage, nor do we contract for, any rental property listed on our Sites. We will not be a party to any agreement between an Advertiser and a Student. The terms of any agreement entered into between an Advertiser and a Student may vary from Advertiser to Advertiser. It is your responsibility to review and agree to an Advertiser's specific terms including the Advertiser's terms relating to payments and cancellations where payment is made via our Sites. All aspects of a transaction between a Student and an Advertiser, including (but not limited to) the quality, condition, safety or legality of the properties advertised and the ability of a user to enter into a transaction are solely the responsibility of each user. This includes the terms of any security deposit, which are set by the Advertiser. We do not represent, or negotiate, or carry out research on the part of or act on behalf of either Advertisers or Students.We do not accept any responsibility for the confirmation of a Student and/or Advertiser's identity. Where a third party (for example an education or travel agent) acts on a Student's behalf, it is the Student's responsibility to ensure the accuracy of the information provided by the third party. We encourage users to take all such steps as necessary to communicate directly with a Student/Advertiser (as applicable) to assure yourself of the other person's identity, details of the property and any tenancy agreement.By providing your contact information on our platform, you agree to allow uniacco.com to contact you via email/call/sms for assistance and also send you marketing/promotional content.


Prices

The prices of properties displayed on the Sites are liable to change at any time. Despite our best efforts, some of the prices listed on the Sites may be incorrect. We expressly reserve the right to correct any pricing errors on our Sites and/or on potential bookings which have not yet been completed.We display the prices that Advertisers provide to us from time to time. We are not responsible or liable for the accuracy of the prices displayed, to the maximum extent permitted by applicable law. Due to the international nature of our Sites, the currency of the prices shown may vary depending on your location. Currency rates given on the Sites are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate and actual prices may vary from those shown on the Sites.From time to time, third parties may list promotions, special offers or other forms of coupon on our Sites (“Coupons”). Coupons will contain terms and conditions that will apply in addition to these Terms, and will be void if you attempt to redeem the Coupon in violation of either these Terms or the terms of the Coupon. Unless expressly stated on the Coupon, it may not be used in combination with other promotions or discounts. Coupons are only redeemable during the promotional period specified in the Coupon, subject to availability. These Coupons will be non-transferable and have no alternative cash value.


Payments

In some circumstances, you can make payments to Advertisers via our Sites using payment provider such as Stripe. You can find out more about Stripe here. In such circumstances, it remains your responsibility to make yourself aware of the Advertiser's booking and cancellation policies. Any deposit paid to an Advertiser via our Sites is held by the Advertiser not by uniacco.com. At the end of a tenancy agreement, you must contact the Advertiser to obtain the return of your deposit.

      Platform Fee

      1. Adventum Student Living Pvt Ltd (UniAcco) charges service fees directly to non-partnered properties, excluding landlords or property owners. This arrangement pertains exclusively to Adventum Student Living Pvt Ltd (UniAcco) and the student to access the booking services.

      2. Users of the website are requested to please check the applicable platform service fee for select properties before making payments on or through the website.

      3. Uniacco shall have no obligation to refund such fees after 24 hours of payment by the user.


Changes and cancellation

Any tenancy agreement entered into will be between a Student and an Advertiser. It is a Student's responsibility to make themselves aware of the Advertiser's cancellation policy at the time of booking.


Cancellation and deposit refund

  1. Students should have a valid reason for the cancellation.
  2. The cancellation should be made within 24hrs of the payment.
  3. If the cancellation is made after 24 and before 48 hours, 50% of their amount to be deducted.
  4. After 48hours no amount to be redunded for the payment for September move in.
  5. January move-in can cancel for a week.
  6. Refund can take from 7-10 working days.
  7. There will be no refund for a deposit of GBP 1 .

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Sites, and in the material published on it. Those works are protected by copyright laws and treaties (and/or similar intellectual property laws, as relevant) around the world. All such rights are reserved.


Linking to our Sites

You may link to our home pages, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Sites in any website that is not owned by you.Our Sites must not be framed on any other site, nor may you create a link to any part of our Sites other than the home pages.We reserve the right to withdraw linking permission without notice.If you wish to make any use of content on our Sites other than that set out above, please contact contact@uniacco.com.


Third party links and resources on our Sites

Where our Sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Any maps provided on our Sites that are provided by Google are subject to the current terms and conditions published by Google available at: http://www.google.com/intl/en/help/terms_maps.html and https://developers.google.com/maps/terms. We have no control over the contents of those sites or resources.


Communication with our team

Any communication through email, SMS or phone calls will be recorded for quality assurance purposes.


Changes to the terms

We may revise these terms at any time by amending this page. We will use appropriate means, such as relevant announcements on our homepage, to inform you on such amendments. If you do not agree with the changes, you must stop using the Sites.


Applicable Law

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law and you and we both agree that the courts of England and Wales will have non-exclusive jurisdiction, however nothing in this clause 12 shall prevent you from being able to bring a claim in the courts of your country of residence under the applicable laws of your country of residence in situations where your right to do so is mandatory under applicable local law.


Grievance Officer

Given below are the contact details, name and designation of the Grievance Officer of UniAcco. This information is provided in accordance with applicable provisions of the Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020:

Name: Mr. Manpreet Arora

Designation: Team Lead - Customer Success

Address: A-2401, Marathon Futurex, Lower Parel, Mumbai, Maharashtra 400013

Email Id: contact@uniacco.com

Phone: +44 808 501 5198 | 000 800 040 3523

Time: Mon to Fri ( 10am to 10pm )


2 Months Free Rent Lucky Draw And Other Offers

1) This lucky draw offer is provided by UniAcco.

2) The offer is open to all students booking an accommodation through us in the United Kingdom.

3) By entering this lucky draw, an entrant is indicating his/her agreement to be bound by these terms and conditions.

4) Route to entry for the lucky draw and details of how to enter are via [UniAcco.com] and/or our select partners who shares their booking experience with us.

5) Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

6) Closing date for entry will be 15th Sept 2019. After this date no further entries to the lucky draw will be permitted.

7) No responsibility can be accepted for entries not received for whatever reason.

8) The offer prize will be nulled if the accommodation contract is void or cancelled.


Terms and Conditions For 2 Months Free Rent Lucky Draw And Other Offers

1) UniAcco reserves the right to cancel or amend the lucky draw and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter's control. Any changes to the lucky draw will be notified to entrants as soon as possible by the promoter.

2) UniAcco is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this lucky draw.

3) The prize offered is 2 months free rent upto £1000. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.

4) Winners will be chosen at random by us. The winner will be notified by email and/or DM on Twitter/Facebook and/or letter within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

5) UniAcco will notify the winner when and how the offer will be or can be delivered.

6) UniAcco's decision in respect of all matters to do with the lucky draw will be final and no correspondence will be entered into.

7) “The lucky draw and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.”

8) The winner will be asked of consent to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

9) Entry into the lucky draw will be deemed as an acceptance of these terms and conditions.

10) This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to UniAcco and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://uniacco.com/privacy-policy.

11) UniAcco shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.

12) UniAcco also reserves the right to cancel the lucky draw if circumstances arise outside of its control.


Google Signup for Partners

We only need you email and basic public information like name from Google authentication to create your account. This reduces the email verification step for you.


Consent for Communication

As an integral part of our service, UniAcco sends you text messages, emails, or WhatsApp messages, related to your bookings, or as a part of our promotional and marketing strategies. If you prefer not to receive these communications, you can opt out by contacting UniAcco at contact@uniacco.com or by replying with "NO" to this message.