Question 1

How can I pay?

Accepted Answer

At the bottom of every invoice, instructions on how to pay whether from an International or UK bank account are listed.

Question 2

How to check-in / where can I get the keys?

Accepted Answer

You can check-in at the residence directly and the keys to your room will be provided upon your arrival.

Question 3

At What time can I check-in? What is the time for check-out?

Accepted Answer

Check-in time is from 3pm and check out 10 am

Question 4

What are the things included in the bedding pack?

Accepted Answer

Duvet, duvet cover, bed sheet, pillow, pillow cover are included in the bedding pack.

Question 5

Does your residence have electrical adaptors?

Accepted Answer

Usually, we do not have but you can ask the reception if there are any possibilities to get it.

Question 6

What documents do I need to check-in?

Accepted Answer

Your ID/passport, booking confirmation, student ID or acceptance.

Chapter Portobello, London Nest